
Hospitality Professional
4 days ago
We are seeking a highly skilled and experienced Hospitality Professional to excel in our restaurant.
Key Responsibilities:
- Respond to guest inquiries via telephone and take reservations accordingly.
- Update the team on reservation requirements.
- Provide exceptional service to guests by being helpful, welcoming, and pleasant.
- Seat guests in the restaurant according to assigned tables.
- Personalize each guest experience using their names where known and acknowledging special occasions.
- Assist in the service and operations when needed.
- Maintain high levels of guest satisfaction through observing standards and processes.
- Thank guests for patronizing the establishment as they leave.
- Relay guest comments to the Restaurant Manager.
Requirements:
- Minimum 2 years of relevant experience in Japanese cuisine.
- Excellent service standards, customer service skills, and a positive attitude.
- Ability to work under stress and in a demanding environment.
- Comfortable working split shifts and a 6-day work week.
As a Hospitality Professional, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our guests.
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