Desktop Support Engineer

4 days ago


Singapore IGUS SINGAPORE PTE LTD Full time
Job Overview

IGUS SINGAPORE PTE LTD is seeking a highly skilled Desktop Support Engineer to join our team in Singapore. As a key member of our IT infrastructure team, you will be responsible for providing technical assistance and support to our employees. This is a fantastic opportunity to work with a dynamic team and contribute to the growth and success of our organization.

Salary Range: SGD 60,000 - SGD 80,000 per annum

Key Responsibilities:

As a Desktop Support Engineer, your primary responsibilities will include:

• Providing level 1 support and troubleshooting for desktops, laptops, and peripherals;
• Conducting daily maintenance of IT equipment, including preventive maintenance and asset management;
• Monitoring IT system Key Performance Indicators (KPIs) and reporting any anomalies;
• Collaborating with the business specialists to escalate issues and resolve complex problems;
• Supporting the implementation of disaster recovery plans and regular testing of all aspects of the plan;

Required Skills and Qualifications:

To be successful in this role, you will need to possess the following skills and qualifications:

• Degree/Diploma in Information Technology/Computing or an appropriate related field or discipline;
• Minimum three (3) year relevant work experience in technical role;
• Knowledge of Microsoft productivity tool suite such as MS Office, MS Project, MS Visio;
• Knowledge of Microsoft Windows client-side operating systems and familiarity with the server-side;
• Knowledge of IT networking (Cisco, Dell, switches, routing and firewalls, etc.)

Benefits:

We offer a competitive salary package, comprehensive benefits, and opportunities for professional growth and development. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application today

What We Offer:

• Attractive remuneration and related social benefits;
• Fast decisions, short distances, quick agreements to move forward;
• Professional certification / individual training related and suited to the job requirement within igus Academy and/or through external offers;

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