Level 2 Desktop Support Engineer

1 day ago


Singapore ITCAN PTE. LIMITED Full time
Roles & Responsibilities

  • Minimum 2 years of Desktop Support experience.
  • Perform End user IT Support.
  • Perform troubleshooting for client platform related problems
  • Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
  • investigate & provide temporary &/or permanent resolution of incidents escalated
  • Liaise with support vendors for maintenance, support or issues resolution
  • Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
  • Any ad-hoc duties assigned / required.

Tell employers what skills you have

providing desktop support
Troubleshooting
Microsoft Office
Hardware
Outsourcing
Laptops
Desktop Support
Service Level
VDA
IT Operations
Tuning
Windows OS
Desktops PC
Operating Systems
Remote Desktop
Windows
common desktop
Office Software
Desktop Computers
Technical Support

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