Desktop Support Engineer
6 months ago
- To perform installation, configuration and set-up of all new computer equipment
- General Technical Trouble-shooting on
I.T hardware and software products (Desktop PC, Laptop, Printers and Audio Video Projectors etc.)
· Perform new PC hardware deployment to end user.
- Level support for Client Applications.
- Usage and basic administration on Azure AD, Microsoft Intunes, on-premises AD Domain support.
- Handle incoming calls from end user for
I.T matters.
- Login Incident tickets for attended cases.
- Work closely with various IT resolver group to resolve customer software desktop issues
Requirements:
· Minimum of Diploma (IT, Engineering or Related Disciplines)
· IT certification will be an added advantage
· Possess IT skills in MS Windows, desktop hardware and network environments
·Ability to work in teams
Tell employers what skills you have
Outlook
Mac
Troubleshooting
Microsoft Office
Windows 10
Azure
Hardware
Laptops
Active Directory
Windows 7
Administration
Computer Hardware
Operating Systems
Windows
ITIL
Technical Support
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