Desktop Support Engineer L2

3 weeks ago


Singapore U3 INFOTECH PTE. LTD. Full time
Roles & Responsibilities

Desktop Support Engineer requires to be supporting all the infrastructure related support. It requires to provide support to End User's .

  • Min 1.8 years of experience into IT Support, Helpdesk OR Desktop Support primarily for providing Level 2.
  • Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
  • Use tools and methodologies to load, copy and customize operating system configurations for deployment
  • Responsible for tracking hardware and software inventory
  • Familiarize end users on basic software, hardware and peripheral device operation
  • Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers
  • To support VIP users

Tell employers what skills you have

Troubleshooting
Microsoft Office
Technical Assistance
Hardware
IT Operations
Service Desk
Operating Systems
Windows
ITIL
Technical Support

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