L2 - Desktop Support Engineer
3 weeks ago
Job Description & Requirements
Install, upgrade, support and troubleshoot XP, Windows 7 and Microsoft Office 2007 and any other authorised desktop applications
• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment
• Performs remedial repairs on computers, laptops, printers and any other authorised Peripheral Equipment
• Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network
• When the restoration is beyond the scope of the computers, laptops, printers and any other authorised peripheral equipment the Desktop Support Administrator will escalate the issue/problem to proper tier 3 support team member
Tell employers what skills you have
Desktop applications
Troubleshooting
Active Directory
Job Descriptions
VMware
peripheral equipment
Windows 7
Microsoft Office 2007
Computer Hardware
Windows Server
preventative maintenance
Networking
Servers
Virtualization
troubleshoot
Linux
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