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Front Office Associate

2 months ago

Singapore TRADERS HOTEL MANAGEMENT PTE. LTD. Full time
Job Summary

We are seeking a highly skilled and motivated Front Office Associate to join our team at Traders Hotel Management Pte. Ltd.

Key Responsibilities
  • Front Office Operations: Ensure the smooth and efficient operation of the front office at all times, providing exceptional service to our guests.
  • Guest Experience: Upsell rooms to meet guests' needs, ensuring their requests are fulfilled in a professional and timely manner.
  • Team Collaboration: Work closely with other departments to ensure seamless communication and coordination.
Requirements
  • Hotelier Mindset: Demonstrate a passion for delivering exceptional customer service and a commitment to excellence in hotel operations.
  • Creative Problem-Solving: Develop innovative solutions to meet guests' needs and resolve any issues that may arise.
  • Industry Experience: Preferably have relevant experience in the hospitality industry, with a strong understanding of hotel operations and management.
  • Education: Preferably hold a degree in hotel management or a related field.
  • Interpersonal Skills: Possess excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
What We Offer
  • Opportunities for Growth: Join a dynamic and growing company with opportunities for professional development and advancement.
  • Competitive Compensation: Receive a competitive salary and benefits package.
  • Collaborative Work Environment: Work in a fast-paced and supportive team environment with a focus on delivering exceptional results.