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Front-of-House Restaurant Team Lead
3 weeks ago
We are seeking an experienced Restaurant Operations Supervisor to lead our Front-of-House team. As a key member of our restaurant management team, you will oversee daily service procedures, ensuring high standards and smooth shift transitions.
Daily Service Procedures:
You will be responsible for overseeing daily operations in our restaurants, including staff assignments, inventory management, and maintaining cleanliness and sanitation standards.
Staff Training and Supervision:
You will train, mentor, and supervise service staff, including servers, hosts, and bartenders, to ensure consistent service standards and excellent guest experiences.
Guest Engagement and Complaint Resolution:
You will greet guests, address inquiries, and promptly resolve complaints to enhance satisfaction and loyalty.
Inventory and Stock Management:
You will monitor and manage stock levels, including food, beverages, and supplies, and coordinate with relevant departments to ensure uninterrupted operations.
Operational and Financial Controls:
You will oversee reservations, table allocation, cash handling, billing accuracy, and labor scheduling to ensure efficient operations and profitable decisions.
Quality, Health, and Safety Compliance:
You will maintain high cleanliness and sanitation standards, enforce food safety protocols, and ensure compliance with health regulations to guarantee guest safety and well-being.
Skill Highlights:
- Quality Control
- Food Safety
- Restaurants
- Cooking
- Interpersonal Skills
- Food Quality
- Inventory
- Investigation
- Sanitation
- Compliance
- Wellbeing
- Articulate
- Customer Service
- Scheduling
- Hospitality