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Client Relationship Manager

2 months ago

Singapur, Singapore MUFG Investor Services Full time
About the Role

We are seeking a highly skilled and experienced Client Relationship Manager to join our team at MUFG Investor Services. As a key member of our Client Servicing team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Client Relationship Management: Develop and maintain strong relationships with our clients, understanding their business needs and providing tailored solutions to meet their requirements.
  • Service Delivery: Oversee the delivery of high-quality services to our clients, ensuring timely and accurate completion of tasks and projects.
  • Communication: Communicate effectively with clients, stakeholders, and internal teams to ensure seamless service delivery and resolve any issues that may arise.
  • Problem-Solving: Identify and resolve complex client issues, using your problem-solving skills and knowledge of the fund administration industry to find creative solutions.
  • Team Leadership: Lead and manage a team of client servicing professionals, providing guidance, support, and development opportunities to ensure they have the skills and knowledge needed to excel in their roles.
Requirements
  • Experience: A minimum of 5 years of experience in client relationship management, preferably in the fund administration industry.
  • Leadership: Proven leadership skills, with experience in managing teams and developing staff.
  • Business Acumen: Strong business acumen, with a deep understanding of the fund administration industry and the drivers of profitability and success.
  • Communication: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
  • Technical Skills: Strong technical skills, with experience in using fund administration software such as Geneva, Investran, Yardi, and Mantra.
What We Offer

As a Client Relationship Manager at MUFG Investor Services, you will have the opportunity to work with a talented team of professionals, develop your skills and knowledge, and contribute to the success of our clients. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.