Help Desk Specialist

4 days ago


Singapore Flexxon Full time

We are seeking a skilled Help Desk Specialist to join our team at Flexxon. The ideal candidate will have a technical background, excellent troubleshooting skills, and the ability to communicate effectively with users at all levels.

This role involves resolving technical issues, installing and configuring hardware and software, and providing technical guidance to junior product support staff.

Key Responsibilities:

  • Provide technical support and assistance to end users via phone, email, remote tools, and in person.
  • Troubleshoot and resolve hardware, software, and network issues escalated from Level 1 support.
  • Install, configure, and maintain desktops, laptops, printers, and other end-user devices.
  • Diagnose and resolve technical problems related to operating systems, applications, and company's brand product.
  • Collaborate with customer's IT teams to escalate and resolve any complex technical issues in a timely manner.
  • Document all support activities, including troubleshooting steps, resolutions, and user interactions into the system.
  • Provide training and guidance to end users on the use of hardware, software, and systems (Ad-Hoc).
  • Perform software updates, patches, and system upgrades as required to ensure security and stability.
  • Assist to maintain inventory of hardware and software assets, including tracking and managing equipment and licenses (Ad-Hoc).

Requirements

  • 1-2+ years of experience in a L1/2 desktop support role or similar position.
  • Experience troubleshooting hardware, software, and network issues in a Windows environment.
  • Knowledge of Active Directory, Group Policy, and other Windows domain services.
  • Familiarity with remote desktop support tools and techniques.
  • Excellent communication and interpersonal skills, with the ability to interact professionally with users at all levels.
  • Strong problem-solving and analytical skills, with attention to detail.
  • Ability to work independently and collaboratively in a fast-paced environment.

Salary: $55,000 - $65,000 per year, depending on location and experience. We offer a competitive compensation package, including benefits and opportunities for professional growth.



  • Singapore OPUS IT Services Pte Ltd Full time

    About the RoleWe are seeking a skilled Help Desk Agent to provide technical support to our customers. The ideal candidate will have excellent communication skills and the ability to troubleshoot issues efficiently.Key ResponsibilitiesProvide first-level troubleshooting to customers.Respond to customer inquiries in a professional and courteous manner.Follow...


  • Singapore TRITECH ENGINEERING & TESTING (SINGAPORE) PTE LTD Full time

    Roles & Responsibilities In-charge of correspondence and coordination for IT system user support, regularly check user uploaded data, liaise positively with users and system owner for the system operation and maintenance; Conduct regular training session for system user; Conduct weekly and monthly review of uploading progress and attend regular ...


  • Singapore DIGITAL DISRUPTION PTE. LTD. Full time

    Key Responsibilities:As a Murex FO Desk Specialist at DIGITAL DISRUPTION PTE. LTD., you will work closely with the Front Office desk to drive strategic enhancements to the Murex Application. Your role will involve assisting in debugging desk queries such as PnL break, simulation issues, and other technical challenges. Additionally, you will participate in...

  • Help Desk Specialist

    2 weeks ago


    Singapore Zalora Full time

    Key ResponsibilitiesWe are seeking a skilled IT Support Intern to join our team at Zalora. The successful candidate will be responsible for:Installing and configuring computer hardware, software, systems, networks, mobile phones, printers, and scanners.Replacing or repairing computer hardware down to component level, including laptop LCD screens, CPU fans,...


  • Singapore Singtel Full time

    We are looking for a skilled and resourceful IT Service Desk Support Specialist to join our team at NCS.The ideal candidate will have a passion for delivering exceptional customer experiences and possess a strong understanding of technology administration.The IT Service Desk Support Specialist will be responsible for providing first-call resolution technical...


  • Singapore Mizuho Bank Full time

    Job SummaryAs a key member of the Mizuho Bank Singapore Administration Department, the successful candidate will be responsible for providing exceptional technical support and field services to our customers. This role involves managing HelpDesk & Field Support, leading and training staff, and performing daily/ad-hoc tasks.ResponsibilitiesAssist the Senior...


  • Singapore WATG Full time

    Job DescriptionWATG is seeking a skilled IT Support Specialist to join our team in Singapore. As a hands-on technology specialist, you will provide customer-focused support for various technical issues and problems related to hardware, software, and systems.Key ResponsibilitiesMonitor and resolve help desk tickets, ensuring prompt and effective issue...

  • Help Desk Technician

    2 weeks ago


    Singapore SIN KONE Pte Ltd Full time

    About the RoleSIN KONE Pte Ltd seeks a skilled Maintenance Technician to join their team. The ideal candidate will have experience in customer service and a strong understanding of electronics.ResponsibilitiesProvide exceptional customer service and support to clients.Conduct regular maintenance checks on equipment to ensure optimal performance.Identify and...


  • Singapore This Is An IT Support Group Full time

    About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7 M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+...


  • Singapore ALTRAD SERVICES SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Overview As the IT Service Desk Analyst you will work across multiple information systems which focus on business systems, where you will also support with the implementation of new systems across the organisation and help maintain and evolve our existing systems though resolving routine ICT service requests and issues. As the...


  • Singapore WSH EXPERTS PTE. LTD. Full time

    Job OverviewWSH EXPERTS PTE. LTD. is seeking a highly organized and efficient individual to fill the role of Receptionist at our Serangoon location.Job DescriptionWe are looking for an experienced and skilled Front Desk Support Specialist who will be responsible for handling incoming phone calls and enquiries, assisting walk-in visitors, managing goods...

  • Finance Executive

    2 months ago


    Singapore ULTIMATE DESK PTE. LTD. Full time

    Roles & ResponsibilitiesOmnidesk is a leading provider of standing desks and chairs focused on helping users build their dream workspace that helps to enhance productivity and well-being. Our products combine innovative design with functionality, creating inspiring spaces for individuals and professionals alike.As an Finance Executive, you will play a vital...


  • Singapore JOBLINE RESOURCES PTE. LTD. Full time

    Job SummaryAs a Desktop Support Specialist at JOBLINE RESOURCES PTE. LTD., you will be responsible for providing top-notch support for our IT computing devices. Your key responsibilities will include troubleshooting, resolving technical issues, and ensuring help desk procedures are followed from start to finish. You will also be required to interface with...


  • Singapore ONSITE HEALTH PTE. LTD. Full time

    Job SummaryWe are seeking a skilled and organized Clinical Support Specialist to join our team at ONSITE HEALTH PTE. LTD. The successful candidate will be responsible for managing administrative tasks, assisting therapists, and ensuring the smooth operation of the front desk or reception area of the Specialist Clinic.Key Responsibilities:Manage...


  • Singapore Datasite Full time

    Job Title: Deal Desk AnalystAre you a detail-oriented and organized individual with a passion for sales operations? Do you thrive in a fast-paced environment and enjoy working with cross-functional teams? We're seeking a highly skilled Deal Desk Analyst to join our global sales organization at Datasite.Key Responsibilities:Collaborate with the Global Deal...

  • Service desk lead

    1 week ago


    Singapore Goldtech Resources Pte Ltd Full time

    Job Description & Requirements: Combines the know-how of tech support with problem solving and customer service. You will also work with back-office teams to handle escalations. You should be customer-focused, prioritizing customer satisfaction. Responsibilities: Vigilantly monitor and ensure adherence to KPIs and SLAs for the Global Service Desk,...

  • Deal Desk Analyst

    2 months ago


    Singapore Datasite Full time

    Datasite is where deals are made. We provide the data rooms and SaaS technology used in M&A and other high-value transactions, to deliver projects in more than 170 countries. Carrying that success into the future is all about you. Your useful skills, your unusual experience, your unique ideas. Everyone here brings something unexpected. What's yours? Invest...


  • Singapore RECRUIT NOW SINGAPORE PTE. LTD. Full time

    Job SummaryAs a Front Desk Executive at RECRUIT NOW SINGAPORE PTE. LTD., you will be responsible for delivering exceptional customer service by managing front desk operations and maintaining the showroom's presentation. This role includes answering calls, greeting customers, and ensuring display cars are in pristine condition, contributing to an outstanding...

  • Content Creator Intern

    2 months ago


    Singapore ULTIMATE DESK PTE. LTD. Full time

    Roles & ResponsibilitiesOmnidesk is a leading provider of standing desks and chairs focused on helping users build their dream workspace that helps to enhance productivity and well-being. Our products combine innovative design with functionality, creating inspiring spaces for individuals and professionals alike.Job Summary:We are looking for a creative and...


  • Singapore Datasite Full time

    Job Title: Deal Desk AnalystAre you a detail-oriented and organized individual with a passion for sales operations? Do you thrive in a fast-paced environment and enjoy working with cross-functional teams? We're seeking a highly skilled Deal Desk Analyst to join our global sales organization.Key Responsibilities:Collaborate with the Global Deal Desk team to...