Clinical Support Specialist
3 weeks ago
We are seeking a skilled and organized Clinical Support Specialist to join our team at ONSITE HEALTH PTE. LTD. The successful candidate will be responsible for managing administrative tasks, assisting therapists, and ensuring the smooth operation of the front desk or reception area of the Specialist Clinic.
Key Responsibilities:
- Manage administrative tasks, including scheduling appointments, directing phone calls, filing documents, and handling patient registration in the clinic system.
- Assist therapists in delivering patient care.
- Ensure the smooth operation of the front desk or reception area of the Specialist Clinic.
- Obtain insurance approvals as necessary and update patient records as required.
- Coordinate prescribed diagnostic tests (such as Laboratory, X-ray, MRI), physiotherapy, and practitioner referrals.
- Obtain and verify patient billing information, and collect payments.
- Help maintain the cleanliness and functionality of the clinic, facilities, and equipment; notify the HOD if maintenance or repairs are needed.
- Perform other duties as assigned by the HOD.
Requirements:
- Minimum "N" Level qualification.
- Excellent communication skills.
- Confident and fluent in English.
- Proficient in computer use.
- Responsible, dependable, punctual, and a team player.
- Previous experience in a private specialist clinic setting is preferred.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for career growth and development.
- A competitive salary and benefits package.
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