Client Services Executive
1 month ago
About the Role
Aon is seeking a highly skilled Client Services Executive to join our team in the Treaty Reinsurance department. As a key member of our team, you will be responsible for providing exceptional client service and support to our clients in the Asia region.
Key Responsibilities
- Support Claim matters: Communicate and manage internal and external stakeholders' expectations, build client relationships, and support carrier meetings.
- Support Premium matters: Track renewals, verify contract terms, and process premium and accounts within established timeframes.
- Identify and report contract drafting problems and errors, and support claims data analysis and reporting.
- Quality control of claims information and reporting to business partners.
- Issue claim/cash calls in accordance with contract terms and SLA, and process periodic reports and term adjustments.
Requirements
- 1-2 years of relevant experience in the reinsurance industry, preferably in the Asia region.
- Detailed, meticulous, and able to multitask under tight deadlines.
- Excellent communication skills (verbal & written) and ability to present to senior stakeholders.
- Strong computer/system literacy, including Word, PowerPoint, and Excel skills.
About Aon
Aon is a global professional services firm that helps organizations make better decisions and achieve their goals. We are committed to creating a diverse and inclusive work environment that supports the well-being and success of our colleagues.
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