Front Office Operations Manager
2 weeks ago
We are seeking a highly efficient and proactive individual to join our team as the welcoming face and backbone of our front office operations.
This role is crucial for ensuring the smooth daily operations of our front office and providing essential administrative support across various departments.
The ideal candidate will be responsible for managing the reception area, handling incoming and outgoing mail, couriers, and deliveries efficiently.
- Serve as the primary point of contact for all incoming calls, greeting visitors warmly and directing them appropriately.
- Manage the reception area, ensuring it is tidy, welcoming, and well maintained at all times.
- Handle incoming and outgoing mail, couriers, and deliveries efficiently.
Additionally, you will assist with travel arrangements, expense claims, new employee onboarding, office supplies management, meeting coordination, and preparation of presentations, reports, and other documents as needed.
As a skilled administrator, you will maintain accurate and up-to-date filing systems, both physical and digital, and act as a liaison with building management for office-related issues.
- Maintain visitor logs and manage access control procedures.
- Support new employee onboarding by preparing workstations, welcome packs, and necessary access cards.
- Manage office equipment, ensuring they are in good working order and arranging for maintenance when required.
- Perform data entry and maintain various administrative records.
If you are a detail-oriented individual with excellent communication skills and a passion for creating a positive office environment, this role is for you.
Required Skills and Qualifications:
- Minimum 5 years of experience in a similar Front Office, Receptionist, or Administrative Assistant role.
- Experience in travel management is a must.
- Diploma or Bachelor's degree in Business Administration, Office Management, or a related field preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent verbal and written communication skills in English.
- Strong organizational and time management skills with the ability to multitask and prioritize effectively.
- A proactive, positive, and professional attitude with a strong customer service orientation.
- Ability to work independently and as part of a team.
- High level of attention to detail and accuracy.
Benefits:
- 6 Months of contract - with a possibility of extension/conversion into perm.
- Industry: Insurance.
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