Front Office Operations Manager

6 days ago


Singapore beBeeLeadership Full time $4,500 - $7,000

Optimizing the front office experience for our guests is a key objective. Ensuring seamless operations and exceptional service are essential aspects of this role.

Key Responsibilities:
  • Driving front office operations to achieve efficiency and guest satisfaction
  • Managing front office and reservations systems effectively to streamline processes
  • Maintaining excellent public relations with guests through outstanding customer service
  • Designing and implementing training programs for new staff members to enhance their skills
  • Providing on-call support to address front desk issues promptly

Requirements:

  • A minimum of 3 years of experience in a similar position or hotel industry role, preferably with leadership responsibilities
  • Strong leadership and customer service skills to drive success and deliver exceptional experiences
  • The ability to multitask and resolve issues efficiently, with a keen eye for detail
  • A commitment to delivering exceptional guest experiences, with a focus on attention to detail and customer satisfaction
  • Flexibility to work varied shift schedules, including weekends and holidays


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