Project Director for Telco Transformation
6 days ago
About Us
">NCS Group is a leading technology services firm that operates across the Asia Pacific region. We provide consulting, digital services, technology solutions, and more to our clients.
">Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.
">We're searching for a Senior Communications Delivery Manager (Telco+) to be part of our team here at NCS.
">Telco+ is a joint initiative between Singtel and NCS to help telcos address their transformation needs to evolve into future digital telcos.
">The aim is to help telcos improve on operational efficiency and leverage insights-driven data to deliver enhanced customer experiences as well as to provide them enhanced capabilities to serve their enterprise customer segments.
">With the combined capabilities of Singtel and NCS' expertise in digital and technology services, the new SBU has bold ambitions to be the service provider of choice for Telcos around the Asia Pacific and Middle East in helping them to re-invent themselves.
">Job Summary
">The Senior Communications Delivery Manager ensures quality delivery of projects by Telco+ to our clients.
">He/She will support projects in the Communications (Comms) sector within Telco+.
">This includes managing business value, establishing and maintaining professional relationships with clients and stakeholders, and leading multifunctional project teams.
">Responsibilities
">- ">
- Act as the single point of contact for the key client on all project delivery and managed services delivery matters.">
- Account for the delivery services of the client's account and be involved in the delivery of the programs that you are responsible for.">
- Direct the right team across different Lines of Business (LOBs) to drive revenue, quality, and customer satisfaction targets.">
- Harvest knowledge from delivered projects into the common knowledge base.">
- Beyond that, you are also expected to develop win-win business opportunities, ideate solutions using technology and process changes, and support the presales solutioning process.">
Requirements
">Degree in Engineering, Computer Science or a related discipline.
">Minimum 10-15 years of experience leading complex and large-scale system integration projects, providing consultancy to telecommunications.
">Possess broad business acumen and deep industry knowledge.
">Possess knowledge and exposure in AI and Cloud.
">Strong relationship and stakeholder management skills.
">Able to work with people across all levels of a large, complex, fast-moving organization with constant transformation to stay market relevant.
">Able to lead and develop long-term relationship with customers during business development and project delivery.
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