Regional Account Manager
13 hours ago
As a Regional Account Manager, you will be responsible for managing and developing existing and targeted accounts within the FMCG Vertical in the Asia Pacific region. You will work closely with the Head of FMCG Vertical to develop and implement strategies to grow and capture market share among existing and targeted FMCG accounts.
Key Responsibilities- Extend CEVA Logistics' reach within the Asia Pacific region
- Identify key account targets in the Asia Pacific region
- Study the FMCG market, including competitors, carriers, manufacturers, market trends, fluctuations, and changes
- Work with the Vertical Lead to develop, grow, and capture market share among existing and targeted FMCG accounts
- Effectively interact with the network to support overall FMCG development and work with local sales teams to achieve targeted growth for each entity
- Act as an internal consultant and share knowledge about the vertical
- Send sales leads to the network to increase CEVA Logistics' presence in the Asia Pacific region
- Establish a referencing strategy for regional or international accounts
- Develop relationships with prospective key accounts to promote CEVA Logistics and obtain the opportunity to participate in future tenders
- Represent CEVA Logistics to lead and participate in tender processes (RFP/RFI/RFQ) for FMCG accounts
- Promote CEVA Logistics services and key Asia stations and regions
- Implement new business strategies to gather sales leads and expand new FMCG customer base
- Determine a tariff policy in conjunction with Middle Office and Regional Sales Management
- Participate in negotiations with suppliers
- Monitor customer account profitability and problems linked to receipts with site managers
- Transfer obtained contracts to Operations team to provide high-quality service to customers
- Support services or operation sites through advising on relevant SOPs
- Consolidate statistical elements from various operations for reporting purposes
- Report sales actions undertaken to further develop key customer accounts
- Update CRM with weekly activities and monthly reports for key accounts
The successful candidate will have:
- Bachelor's degree and above
- At least 10 years' experience in a fast-paced and dynamic MNC environment
- Prior experience in the logistics/warehousing industry
- Prior experience in key account management (preferably in the Asia Pacific region)
- Exceptional business development, relationship management, and communication skills
- Prior experience in the FMCG vertical
- Strong network/contacts of FMCG decision-makers in the Asia Pacific region
- Strong proficiency in Microsoft Office suite
- Good sales and analytical skills
- Customer-centric mindset
- Self-starter
- Highly adaptable
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