Student Service Coordinator
2 days ago
Nanyang Institute of Management Pte Ltd is seeking a dedicated Student Service Executive to join our team.
Job Overview:
We are a premier education provider in the region, established in 2001. Our mission is to nurture our students and achieve academic excellence. As a Student Service Executive, you will play a crucial role in administering student services and providing exceptional support to our students.
Key Responsibilities:
- Manage student admissions, withdrawals, course completions, attendance tracking, and payment processes.
- Operate the front desk, handle walk-in customers, student inquiries, feedback, complaints, and requests.
- Respond to email and phone inquiries related to courses.
- Coordinate school administrative matters between departments.
- Provide assistance to the Head of Department and lecturers as needed.
- Assist with departmental responsibilities such as marketing workshops, outreach, student orientation, and graduation ceremonies.
- Perform other tasks as directed by the Department Manager or Vice President, Academic.
Requirements:
- Diploma or GCE 'A' level holder.
- Two years of relevant working experience in an international private education institution.
- A good track record in the service industry with a passion for customer service and achieving excellence in customer satisfaction.
- Effective interpersonal and communication skills, both verbal and written.
- Ability to adapt to evolving priorities.
Salary Estimate: S$45,000 - S$55,000 per annum, depending on qualifications and experience.
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