Academic Support and Student Services Coordinator

2 days ago

Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Company Overview
The Supreme HR Advisory Pte. Ltd. is a reputable firm dedicated to providing exceptional human resources solutions. We are seeking an accomplished Academic Support and Student Services Coordinator to join our team.

Salary
$3200 - $3800 per month, commensurate with experience.

Job Description
This dynamic role entails providing comprehensive administrative support to academic staff and ensuring the efficient operation of relevant academic systems. Key responsibilities include:

1. Academic Staff Support
-Prepare and maintain sessional academic staff employment contracts,
-Organize and maintain academic staff contact details, network accounts, and system access,
-Ensure academic staff have access to required equipment and resources,
-Obtain necessary teaching approval for academic staff,
-Maintain records of qualifications and CVs of academic staff,
-Register academic staff details through online systems to maintain CPE registration of academic staff,
-Check sessional academic staff teaching claims for submission to Finance for processing,
-Assist in planning and organizing Professional Development workshops for academic staff.

2. Students Systems Management
-Manage students' records and update students' status on Student Management systems to ensure accuracy of record and academic status,
-Advise students on course requirements,
-Assist with enrollment of new and continuing students,
-Provide support and assist students with academic inquiries,
-Identify students in need of academic skills support and refer them to relevant support classes,
-Monitor academic progress to identify students at risk,
-Process course variation applications and provide relevant academic counseling to students relating to the study plan,
-Organize and conduct student academic advising sessions and briefings when required,
-Ensure student academic progress is in accordance with regulations.

3. Course Planning and Delivery
-Assist in planning units offering for each study period for all programs,
-Manage and update student study plans each study period for all programs,
-Assist in the development of the academic timetable for each study period in consultation with Director of Academic Services and academic staff,
-Prepare timetables in the Student Management System and setup for students' class registration,
-Manage students' class registration via the Student Management System,
-Support the class monitoring process to ensure they are taking place in accordance with the timetable and keep records of any changes,
-Support academic staff for course delivery requirements,
-Support lesson observation as part of quality management,
-Assist in planning and organizing Study Skills workshops for students,
-Maintain up-to-date knowledge of course structures and academic policies and procedures.

4. Attendance System Management
-Manage the attendance system and liaise with the vendor to ensure the system operates effectively,
-Ensure that information (e.g., student enrollment and timetable details) on the attendance system is up-to-date and accurate,
-Monitor the captured attendance records and review the accuracy of the data captured against scheduled timetables,
-Prepare relevant reports from attendance records to facilitate the monitoring of attendance requirements, including identifying students at risk,
-Prepare student attendance records for submission to Immigration & Checkpoints Authority for the purpose of Student's Pass applications,
-Process students' absence justification requests and lecturers' manual attendance requests,
-Process attendance appeals,
-Coordinate and facilitate staff training sessions on the attendance system,
-Coordinate and facilitate the capturing of students' bio-data.

5. Academic Support
-Meet and provide counseling with students who do not meet attendance requirements,
-Provide support and assist students with academic inquiries,
-Prepare the daily classroom schedules on display monitors and maintain the locations where classroom schedules are displayed,
-Support academic staff for course delivery requirements,
-Assist in preparation of class lists,
-Manage students and teaching staff surveys, including creation, results compilation, and analysis,
-Assist with logistics of tests and examinations,
-Assist with logistics for enrollment periods,
-Assist with preparation of Student ID cards,
-Process and prepare students' letter requests.

6. Others
-Plan and implement student and academic staff surveys,
-Ad-hoc tasks assigned as and when required by Associate Director of Academic Services.

Required Skills and Qualifications
-Diploma in Business Administration or relevant discipline,
-Preferable with experience in dealing with international students.

Benefits
This role offers a competitive salary, opportunities for professional growth, and a dynamic work environment.

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