Customer Service Resolution Specialist
1 week ago
At Prudential plc, we are committed to delivering exceptional customer experiences. As a Customer Resolution Support professional, you will play a vital role in ensuring our Enterprise Business customers and Financial Consultants receive timely and effective support.
Key Responsibilities:- Investigate and resolve customer feedback and escalation cases in a timely and professional manner.
- Collaborate with internal stakeholders to create a positive service experience and drive process improvements.
- Work closely with the PRUPanel Connect team to ensure service delivery with partner healthcare institutions and prepare healthcare partner reports.
- Support the Team Lead in reviewing processes, identifying service gaps, and implementing process improvements.
- Develop comprehensive knowledge of insurance products and operational processes to effectively address customer inquiries.
- Adhere to the company's code of conduct and comply with standard operating procedures for customer data privacy and protection.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong analytical and technical skills, with a focus on insurance products and operational processes.
- Collaborative mindset and ability to work effectively with internal stakeholders.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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Customer Service Resolution Specialist
7 days ago
Singapur, Singapore Prudential plc Full timeCustomer Service Resolution SpecialistAt Prudential plc, we're committed to delivering exceptional customer experiences. As a Customer Service Resolution Specialist, you'll play a vital role in ensuring our Enterprise Business customers and Financial Consultants receive top-notch support.Key Responsibilities:Investigate and resolve customer feedback and...
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Customer Service Resolution
6 months ago
Singapur, Singapore Prudential plc Full timePrudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...
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Legal Counsel
1 week ago
Singapur, Singapore Careers@Gov Full timeJob Title: Legal Counsel - Dispute Resolution SpecialistWe are seeking a highly skilled Legal Counsel - Dispute Resolution Specialist to join our team at Careers@Gov. As a key member of our Legal, Disputes Resolution Division, you will play a critical role in providing legal services to various LTA divisions on all investigations, dispute resolution, and...
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Customer Service Specialist
4 weeks ago
Singapur, Singapore DBS Bank Full timeJob SummaryDBS Bank is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our Group Technology and Operations department, you will play a critical role in delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective resolution to customer inquiries and issues,...
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Customer Service Specialist
4 weeks ago
Singapur, Singapore DBS Bank Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Specialist to join our Corporate Banking team at DBS Bank. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our premier customers.Key ResponsibilitiesProvide timely and effective resolution to customer inquiries...
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Customer Service Specialist
3 weeks ago
Singapur, Singapore DBS Bank Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Specialist to join our team at DBS Bank. As a key member of our Group Technology and Operations team, you will play a critical role in delivering exceptional customer service and support to our corporate clients.Key ResponsibilitiesProvide timely and effective resolution to customer...
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Customer Service Specialist
6 days ago
Singapur, Singapore DBS Bank Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at DBS Bank. As a key member of our Group Technology and Operations team, you will play a critical role in delivering exceptional customer service and support to our corporate clients.Key ResponsibilitiesProvide timely and effective resolution to...
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Dispute Resolution Specialist
2 weeks ago
Singapur, Singapore Drew & Napier LLC Full timeJob Title: Dispute Resolution SpecialistWe are seeking a highly skilled Dispute Resolution Specialist to join our team at Drew & Napier LLC. As a key member of our Corporate & Finance Department, you will be responsible for handling a wide range of disputes and litigation matters, including commercial, civil, and arbitration cases.Key Responsibilities:Assist...
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Dispute Resolution Specialist
4 hours ago
Singapur, Singapore Drew & Napier LLC Full timeJob Title: Dispute Resolution SpecialistWe are seeking a highly skilled and experienced Dispute Resolution Specialist to join our team at Drew & Napier LLC. As a key member of our Corporate & Finance Department, you will be responsible for handling a wide range of disputes and litigation matters, including commercial, civil, and international arbitration...
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Customer Service Representative
2 weeks ago
Singapur, Singapore Prudential plc Full time{"Job Title": "Customer Service Specialist", "Job Description": "Job SummaryAt Prudential plc, we are committed to delivering exceptional customer service and experience. We are seeking a highly skilled and motivated Customer Service Specialist to join our team.Key ResponsibilitiesManage email communication with customers and distribution teamsProvide...
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Customer Service Representative
4 weeks ago
Singapur, Singapore Prudential plc Full timeAbout the Role:At Prudential plc, we're committed to delivering exceptional customer experiences. As a Customer Service Specialist, you'll play a vital role in achieving this goal.Key Responsibilities:Manage email communication with customers, ensuring timely and effective responses.Provide quality customer service by reviewing, assessing, and responding to...
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Customer Service Specialist
4 months ago
Singapur, Singapore Prudential plc Full timePrudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...
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Customer Service Executive
3 weeks ago
Singapur, Singapore ST Engineering Full timeJob Title: Customer Service ExecutiveJob Summary:We are seeking a highly motivated and detail-oriented Customer Service Executive to join our team at ST Engineering. As a key member of our contact center, you will be responsible for providing exceptional customer service to airlines and customers via various communication channels.Key...
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Customer Service Specialist
2 days ago
Singapur, Singapore Taylor and Francis Full timeJob DescriptionAt Taylor & Francis, we are seeking a highly skilled and motivated Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our internal and external customers, ensuring that their needs are met and exceeded.Key Responsibilities:Respond to customer...
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Customer Service Representative
2 weeks ago
Singapur, Singapore Novo Recruitment Solutions Pte Ltd Full timeCustomer Support SpecialistWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at Novo Recruitment Solutions Pte Ltd. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and ensuring their needs are met.Key Responsibilities:Proactive Customer Service:...
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Customer Service Representative
2 weeks ago
Singapur, Singapore Novo Recruitment Solutions Pte Ltd Full timeJob Title: Customer Support SpecialistWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at Novo Recruitment Solutions Pte Ltd. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and ensuring their needs are met.Key Responsibilities:Proactive...
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Customer Service Representative
2 weeks ago
Singapur, Singapore Novo Recruitment Solutions Pte Ltd Full timeJob Title: Customer Support SpecialistWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at Novo Recruitment Solutions Pte Ltd. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and ensuring their satisfaction with our services.Key...
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Customer Support Specialist
4 weeks ago
Singapur, Singapore Singapore Post Full timePosition Overview: The role of a Customer Support Specialist involves delivering exceptional service to our clientele through various communication channels. The individual will be responsible for managing inquiries and providing tailored assistance to ensure a seamless customer experience. Key Responsibilities: Handle incoming inquiries via phone and...
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Customer Success Specialist
4 weeks ago
Singapur, Singapore Rapsodo Full timeAbout RapsodoRapsodo Inc. is a pioneering sports analytics company that leverages cutting-edge computer vision and machine learning to empower athletes of all levels to achieve their peak performance. Our innovative technology applications span a wide range of sports, including golf and baseball, and have been adopted by top-tier organizations such as MLB...
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Customer Service Representative
3 weeks ago
Singapur, Singapore The International Air Transport Association Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our Global Customer Services Center, you will be responsible for providing exceptional customer service to our clients across multiple channels.Key ResponsibilitiesAssist customers with inquiries and resolve...