Executive, Customer Experience Center

About the RoleThe Customer Experience Center (CEC) is a key hub for FUJIFILM Business Innovation Singapore, and we are seeking an experienced professional to lead its operations. As the Executive, Customer Experience Center, you will be responsible for ensuring the CEC runs smoothly and efficiently, providing an exceptional experience for our customers and...

{"title": "Customer Experience Center Leadership Opportunity", "subtitle": "Drive Business Growth and Customer Satisfaction", "content": "Thermo Fisher Scientific is seeking a highly motivated and experienced professional to lead our Customer Experience Center (CEC). As the Head of Customer Experience Center, you will be responsible for developing and...

: Develop business strategies to find opportunities for upsell/cross-sell based on upstream and downstream work flow to support the SEATW business. Drive business opportunities for lab space & equipment rentals. Collaborate with lab owners to co-develop programs and content for CEC online education center, develop training programs on the use of...

This role will report to the Customer Service Team Leader. As a Customer Experience Executive, you will be the go-to person for our offshore Customer Service Officers. You will be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights, advice and approvals to technical cases escalated...

What does the role look like?  Responsible for the overall operational excellence at the Customer Experience Centre (CEC).  Establish, develop, and maintain positive business and customer relationships.  Identify opportunities for improvements related to customer engagements, aiming for memorable WOW moments in each engagement.  Oversee CEC...

Role OverviewAs a key member of the FUJIFILM Business Innovation Singapore team, you will play a pivotal role in delivering exceptional customer experiences at our Customer Experience Centre (CEC).Key ResponsibilitiesDrive operational excellence at the CEC, ensuring seamless execution of daily activities and continuous improvement initiatives.Develop and...

Customer Experience ExecutiveThis role is part of our Customer Service Team, reporting directly to the Team Leader. As a Customer Experience Executive, you will be the go-to person for our offshore Customer Service Officers. Your primary goal will be to ensure customer satisfaction and provide a positive experience with our brand.Key Responsibilities:Provide...

About the RoleThis is an exciting opportunity to join the PRISM+ team as a Customer Experience Executive. As a key member of our Customer Service team, you will play a vital role in ensuring customer satisfaction and delivering a positive experience with our brand.Key ResponsibilitiesProvide Exceptional Customer Support: Respond to complex customer...

Job Title: Senior Executive, Customer SupportJob Summary:We are seeking a highly skilled and experienced Senior Executive to lead our Customer Support team. The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Provide close...

Position: Executive, Customer SupportOverview:The Executive, Customer Support plays a crucial role in ensuring exceptional service delivery to our clients in the aviation sector. This position involves managing inquiries and service requests from both airlines and customers through various communication channels.Key Responsibilities:Respond to service...

About the RoleSprinklr is seeking a seasoned Solutions Consultant to partner with our sales team in Asia markets. As a key member of our account teams, you will work closely with customers to understand their current and future states, and develop compelling solutions that drive business value.Key ResponsibilitiesConduct in-depth discovery sessions with...

Job DescriptionJob Title: Head of Customer Experience and Business DevelopmentCompany: Thermo Fisher ScientificJob Summary:We are seeking a highly skilled and experienced professional to lead our Customer Experience and Business Development efforts. The successful candidate will be responsible for developing and implementing strategies to drive business...

Title: Executive, Customer Support Job ID: Location: Aero - Airport Road, SG Description: Work Location: Seletar 1 or 2 years fixed term contract (convertible/renewable) Work Hour: 2-3 day duty, 2 day rest. 8AM-8PM / 7:30AM-7:30PM Summary: The job requires the executive to handle service requests from airlines and customers via incoming...

Title: Senior Executive, Customer Support Job ID: Location: Aero - Airport Road, SG Description: Summary: The job requires the executive to have good interpersonal and organizational skills, to lead and train team members, to continually seek improvement in delivering an overall good customer experience in the aviation industry. Executive...

Customer Experience Executive Job Responsibilities Handle clients’ enquiries via phone, emails, and live chats relating to products, accounts and trading related matters. Communicate directly with clients and encourage trusting relationships. Perform product sales referral and participate in projects to improve workflow process and customer...

As a Customer Experience Executive, you will be responsible for delivering exceptional after-sales customer service, resolving customer complaints, and providing a world class shopping experience to our customers. You will be the face of our company, and your goal will be to create a memorable and positive experience for every customer who reach out to the...

Job Title: Customer Service ExecutiveJob Summary:We are seeking a highly motivated and detail-oriented Customer Service Executive to join our team at ST Engineering. As a key member of our contact center, you will be responsible for providing exceptional customer service to airlines and customers via various communication channels.Key...

Who are we? Equinix is the world’s digital infrastructure company, operating 250 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring to Equinix is the world’s digital infrastructure company®, operatingover 250 data centers across the globe.Digital leaders...

Who are we? Equinix is the world’s digital infrastructure company, operating 250 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring to Equinix is the world’s digital infrastructure company®, operatingover 250 data centers across the globe.Digital leaders...

Title: Senior Executive, Customer Support Job ID: Location: Description: Overview: The role of the Senior Executive in Customer Support is essential for ensuring exceptional service delivery within the aviation sector. The ideal candidate will possess strong interpersonal and organizational capabilities, enabling them to mentor and guide team...