Solutions Consultant
3 weeks ago
Sprinklr is seeking a seasoned Solutions Consultant to partner with our sales team in Asia markets. As a key member of our account teams, you will work closely with customers to understand their current and future states, and develop compelling solutions that drive business value.
Key Responsibilities- Conduct in-depth discovery sessions with customers to identify their needs and goals.
- Develop and deliver presentations that showcase Sprinklr's solutions and their value proposition.
- Collaborate with sales teams to identify opportunities and develop strategies to win deals.
- Stay up-to-date with Sprinklr's product certifications and maintain expertise in CCaaS and customer service industries.
- Participate in RFX responses and contribute to the development of sales collateral.
At Sprinklr, we believe in creating a culture where every employee feels valued and empowered to succeed. We offer a range of benefits, including comprehensive health plans, well-being programs, and financial protection for you and your family. Our mission is to enable every organization on the planet to make their customers happier, and we're committed to making Sprinklr the world's most loved enterprise software company.
Requirements- 5-10 years of experience in a presales role at a SaaS company.
- Proven track record of success in selling value for customer care, service, CCaaS, and contact center solutions.
- Strong understanding of omnichannel engagement, contact center, conversational AI, WFM, speech analytics, and automated quality management.
- Methodical and meticulous approach to preparation and execution.
We're passionate about creating a culture where every employee feels like they belong, and their contributions matter. We're committed to equal employment opportunity and believe that every employee should be respected and heard. Join us in our mission to make every customer happier, and discover why Sprinklr is the world's most loved enterprise software company.
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