Head of Customer Experience Center

: Develop business strategies to find opportunities for upsell/cross-sell based on upstream and downstream work flow to support the SEATW business. Drive business opportunities for lab space & equipment rentals. Collaborate with lab owners to co-develop programs and content for CEC online education center, develop training programs on the use of...

About the RoleThe Customer Experience Center (CEC) is a key hub for FUJIFILM Business Innovation Singapore, and we are seeking an experienced professional to lead its operations. As the Executive, Customer Experience Center, you will be responsible for ensuring the CEC runs smoothly and efficiently, providing an exceptional experience for our customers and...

Job DescriptionJob Title: Head of Customer Experience and Business DevelopmentCompany: Thermo Fisher ScientificJob Summary:We are seeking a highly skilled and experienced professional to lead our Customer Experience and Business Development efforts. The successful candidate will be responsible for developing and implementing strategies to drive business...

About the RoleWe are seeking a highly skilled and experienced professional to join our team as an Executive, Customer Experience Center at FUJIFILM Business Innovation Singapore.Key ResponsibilitiesLead the operational excellence of the Customer Experience Centre (CEC), ensuring seamless customer engagements and memorable experiences.Develop and maintain...

Key Responsibilities:The Head of China Sales Center will be responsible for developing and implementing sales strategies and targets for the China market, ensuring alignment with the company's overall strategy and achievement of business growth objectives.Key Performance Indicators:Develop and execute sales plans and targets for the China market, ensuring...

Key Responsibilities:The Head of China Sales Center will be responsible for developing and implementing sales strategies and targets for the China market, ensuring alignment with the company's overall strategy and achievement of business growth objectives.Key Performance Indicators:Develop and execute sales plans and targets for the China market, ensuring...

Manager, Customer Interaction, Contact Center Posting Date: 08-May-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...

Role OverviewAs a key member of the FUJIFILM Business Innovation Singapore team, you will play a pivotal role in delivering exceptional customer experiences at our Customer Experience Centre (CEC).Key ResponsibilitiesDrive operational excellence at the CEC, ensuring seamless execution of daily activities and continuous improvement initiatives.Develop and...

Customer Experience and Training LeadThe Customer Experience and Training Lead plays a pivotal role in ensuring our customers receive exceptional gelato experiences, fostering a strong sense of community around the brand. This involves developing strategies to achieve best-in-class customer experience, executing training programs, and enabling a company-wide...

What does the role look like?  Responsible for the overall operational excellence at the Customer Experience Centre (CEC).  Establish, develop, and maintain positive business and customer relationships.  Identify opportunities for improvements related to customer engagements, aiming for memorable WOW moments in each engagement.  Oversee CEC...

Senior Officer, Customer Service, Contact Center Posting Date: 29-May-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...

This role will report to the Customer Service Team Leader. As a Customer Experience Executive, you will be the go-to person for our offshore Customer Service Officers. You will be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights, advice and approvals to technical cases escalated...

The Customer Experience and Training Lead ensures our customers receive best-in-class gelato customer experiences, thereby fostering a strong sense of community around the brand. This involves developing strategies to achieve best-in-class customer experience; executing training programs; and enabling a company-wide culture of service excellence and service...

About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Customer Experience and Training Lead. As a key member of our organization, you will be responsible for developing and implementing strategies to enhance our customers' experience, ensuring satisfaction and loyalty.Key ResponsibilitiesCustomer Experience...

About the RoleThis is an exciting opportunity to join the PRISM+ team as a Customer Experience Executive. As a key member of our Customer Service team, you will play a vital role in ensuring customer satisfaction and delivering a positive experience with our brand.Key ResponsibilitiesProvide Exceptional Customer Support: Respond to complex customer...

Transformative Leadership OpportunityHSBC is seeking a visionary leader to spearhead the development of an exceptional omnichannel experience for our customers. As the Head of Omnichannel Experience, you will be responsible for driving transformational changes that enhance our service and sales capabilities across various customer touchpoints.Key...

Transformative Leadership OpportunityHSBC is seeking a visionary leader to spearhead the development of an exceptional omnichannel experience for our customers. As the Head of Omnichannel Experience, you will be responsible for driving transformational changes that enhance our customers' interactions across various touchpoints.Key ResponsibilitiesDevelop and...

Customer Experience ExecutiveThis role is part of our Customer Service Team, reporting directly to the Team Leader. As a Customer Experience Executive, you will be the go-to person for our offshore Customer Service Officers. Your primary goal will be to ensure customer satisfaction and provide a positive experience with our brand.Key Responsibilities:Provide...

Roles & ResponsibilitiesKey Responsibilities: Develop Sales Strategies and TargetsFormulate and implement sales plans and targets for the China market in alignment with the company’s overall strategy, ensuring the achievement of business growth objectives. Team Management ...

Job Title: Senior Behavior AnalystABC Center Pte. Ltd. is seeking a highly skilled and experienced Senior Behavior Analyst to join our team. As a Senior Behavior Analyst, you will be responsible for supervising Behavior Analysts and ensuring the delivery of high-quality ABA therapy services to our clients.Key Responsibilities:Supervise and mentor Behavior...