Manager, Customer Interaction, Contact Center
7 months ago
Manager, Customer Interaction, Contact Center
Posting Date: 08-May-2023 Location:Alexandra (City Area), Singapore, 048624
Company: United Overseas Bank Ltd
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the Department
Job Responsibilities
Job Requirements
-
Singapur, Singapore United Overseas Bank Full timeAVP, Team Manager, Customer Interaction, Contact Centre Posting Date: 25-May-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...
-
Singapur, Singapore United Overseas Bank Full timeAbout the RoleAs a Senior Workforce Management Professional, you will be responsible for leading the workforce management team in the Contact Center. Your primary focus will be on developing and implementing strategies to optimize workforce productivity, quality, and customer satisfaction.Key ResponsibilitiesDevelop and implement workforce management plans...
-
Manager, Workforce Management, Contact Center
7 months ago
Singapur, Singapore United Overseas Bank Full timeManager, Workforce Management, Contact Center Posting Date: 16-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...
-
Senior Officer, Customer Service, Contact Center
7 months ago
Singapur, Singapore United Overseas Bank Full timeSenior Officer, Customer Service, Contact Center Posting Date: 23-May-2023 Location: Singapore Company: 3677 About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate...
-
Senior Officer, Customer Service, Contact Center
7 months ago
Singapur, Singapore United Overseas Bank Full timeSenior Officer, Customer Service, Contact Center Posting Date: 29-May-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...
-
Manager, Service Fulfillment, Contact Center
7 months ago
Singapur, Singapore United Overseas Bank Full timeManager, Service Fulfillment, Contact Center Posting Date: 14-May-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...
-
Manager, Client Services, Contact Center
7 months ago
Singapur, Singapore United Overseas Bank Full timeManager, Client Services, Contact Center Posting Date: 14-May-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe...
-
Manager, Client Services, Contact Center
7 months ago
Singapur, Singapore United Overseas Bank Full timeManager, Client Services, Contact Center Posting Date: 30-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe...
-
Manager, Service Quality, Contact Center
7 months ago
Singapur, Singapore United Overseas Bank Full timeManager, Service Quality, Contact Center Posting Date: 14-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe...
-
AVP, Demand and Process Management, Contact Center
7 months ago
Singapur, Singapore United Overseas Bank Full timeAVP, Demand and Process Management, Contact Center Posting Date: 14-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...
-
FVP, Workforce Management
7 months ago
Singapur, Singapore United Overseas Bank Full timeFVP, Workforce Management & Analytics, Contact Center Posting Date: 10-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...
-
FVP, Performance
7 months ago
Singapur, Singapore United Overseas Bank Full timeFVP, Performance & Workforce Management, Contact Center Posting Date: 04-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...
-
Manager, Client Services
7 months ago
Singapur, Singapore United Overseas Bank Full timeManager, Client Services (Escalation), Contact Center Posting Date: 30-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...
-
Trainer, Training
7 months ago
Singapur, Singapore United Overseas Bank Full timeTrainer, Training & Recruitment, Contact Center Posting Date: 07-May-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...
-
Singapur, Singapore United Overseas Bank Full timeManager, Quality Assurance and Control, Group Contact Center Posting Date: 30-May-2023 Location: Singapore Company: 3677 About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we...
-
Manager, Workforce Management, Group Contact Center
7 months ago
Singapur, Singapore United Overseas Bank Full timeManager, Workforce Management, Group Contact Center Posting Date: 18-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...
-
Customer Contact Services
7 months ago
Singapur, Singapore Singapore Airlines Full timeJob DescriptionThe successful candidate will join the Customer Contact Services department and be part of the dynamic team that provides reservations support and member services to our customers. The candidate will undergo a month of training in reservations and customer relationship systems to deliver our service excellence commitment to our customers. Key...
-
Assistant VP, System Project
7 months ago
Singapur, Singapore United Overseas Bank Full timeAssistant VP, System Project (Contact Center Systems), Group Contact Centre (PROCO) Posting Date: 27-May-2023 Location: Singapore, SG Company: United Overseas Bank Limited About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in...
-
Analyst, Contact Center and Digital Platform
7 months ago
Singapur, Singapore AIA Full timeAt AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. Sound like you? Then read on. About the Role Join us as an Analyst, Contact Center and Digital Platform! In this role, you will support all operational, issues and enhancement matters for CRM (Customer Relationship Management) system, Department...
-
Manager, Client Services, Contact Centre
7 months ago
Singapur, Singapore United Overseas Bank Full timeManager, Client Services, Contact Centre Posting Date: 29-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe...