
Executive Customer Advocate
19 hours ago
About the Role:
We are seeking an experienced customer advocate to lead our team of high-performing customer service agents. As an executive customer advocate, you will play a crucial role in ensuring we deliver an outstanding customer experience globally.
Key Responsibilities:
- Lead a team of customer service agents across multiple channels
- Manage initiatives aimed at streamlining operations and improving customer experience metrics
- Collaborate cross-functionally with teams to improve workflows and processes
- Provide best-in-class customer experiences through effective stakeholder management and task management
What We're Looking For:
An experienced people leader with a proven track record of guiding and developing teams. You are motivated by creating seamless experiences for our highest value clients and have a minimum of 3 years of relevant experience in an enterprise customer support setting.
Benefits:
- Ongoing training and development opportunities
- Collaborative and dynamic work environment
- Opportunities for growth and advancement
How You'll Make a Difference:
By leading our customer service team, you will play a critical role in shaping the customer experience and driving business results. Your expertise and leadership skills will enable us to deliver exceptional customer experiences, build strong relationships, and drive long-term success.
-
Customer Service Advocate
3 days ago
Singapore beBeeCustomer Full time $4,000 - $6,000Job Opportunity:">Customer Service Advocate">We are seeking a highly skilled and organized Customer Service Advocate to provide exceptional support to our valued customers.">Key Responsibilities:">Promptly respond to customer inquiries via phone and emailEfficiently process customer requests and issue ordersPerform accurate data entry and filing of...
-
Customer Service Advocate
4 days ago
Singapore beBeeResponsibility Full time $3,800Customer Service AdvocateThis is a key role in our organization where you will be responsible for handling customer inquiries and complaints through email and phone.Job Responsibilities:Respond to customer inquiries and requests within the expected turnaround time.Communicate with policyholders and distribution representatives regarding claim...
-
Strategic Customer Advocate
5 days ago
Singapore beBeeCustomer Full timeJob OverviewAre you passionate about technology and eager to contribute to impactful customer marketing programs?As a Customer Marketing Manager, you will be a pivotal part of our customer marketing efforts, collaborating closely with customers, global customer success & services, sales, sales enablement, and marketing teams.Key Responsibilities:Develop...
-
Customer Support Advocate
1 week ago
Singapore ADEMCO (FAR EAST) PTE LTD Full time**Job Summary**: Be part of a dynamic team in account management focusing on delivering excellence to ensure service quality satisfaction. The Customer Advocate is an expert in account management and customer support function, focusing on delivering excellence to ensure service quality satisfaction. - Provide excellent customer support - Effectively handle...
-
Expert Customer Advocate
4 days ago
Singapore beBeeCustomerSupport Full timeWe're seeking an Expert Customer AdvocateRole OverviewIn this pivotal role, you will embody the voice of our customers, providing seamless support and solutions to their inquiries.Key ResponsibilitiesDeliver top-notch customer service, addressing concerns with empathy and precision.Collaborate with cross-functional teams to resolve complex issues.Prioritize...
-
Customer Experience Advocate
3 days ago
Singapore beBeeCustomerExperience Full time $4,000 - $6,000**Job Summary:**We are seeking a dedicated and customer-focused individual to fill the role of Customer Experience Advocate.In this position, you will be responsible for delivering exceptional service to our customers by providing accurate information and advice.The ideal candidate will possess excellent communication skills, both written and verbal, and...
-
Technical Customer Advocate
2 weeks ago
Singapore Sembcorp Industries Full timeSingapore, Central, Singapore - Department - Digital - Job posted on - Dec 16, 2024 - Employment type - Permanent - GoNetZero empowers clients worldwide to achieve their net-zero goals. As a global decarbonisation solution provider, it offers comprehensive end-to-end solutions through its digital platform and verified environmental attributes (EAs),...
-
Optics Customer Technical Advocate
16 hours ago
Singapore NOKIA Full time**Come create the technology that helps the world act together** Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves...
-
Executive Customer Advocate
4 days ago
Singapore beBeeProfessional Full time $4,500 - $6,000Job DescriptionKey Responsibilities:Customer Communication: Communicate clearly and effectively with customers, addressing inquiries and concerns with empathy and efficiency.Personal Data Protection: Provide expert advice on personal data protection and ensure compliance with relevant privacy regulations.Service Standardization: Standardize customer service...
-
Customer Service Executive
1 week ago
Singapore EXECUTIVE SEARCH PRIVATE LIMITED Full timeTHE CLIENT is a leader in the mobile and industrial fluid power industries with components that is commonly used in the construction & mining, oil & gas and marine, agricultural, discrete manufacturing and processing industries. The function supports the quote-to-cash process in responding to customer enquiry and...