Strategic Customer Advocate

Customer Service AdvocateThis is a key role in our organization where you will be responsible for handling customer inquiries and complaints through email and phone.Job Responsibilities:Respond to customer inquiries and requests within the expected turnaround time.Communicate with policyholders and distribution representatives regarding claim...

Customer Experience AdvocateJob Description:As a Customer Experience Advocate, you will be responsible for delivering exceptional customer service and driving business growth through strategic initiatives. You will manage the e-commerce business, monitor sales, promotions, marketing, and social media programs, and coordinate with cross-functional teams to...

**Job Summary**: Be part of a dynamic team in account management focusing on delivering excellence to ensure service quality satisfaction. The Customer Advocate is an expert in account management and customer support function, focusing on delivering excellence to ensure service quality satisfaction. - Provide excellent customer support - Effectively handle...

We're seeking an Expert Customer AdvocateRole OverviewIn this pivotal role, you will embody the voice of our customers, providing seamless support and solutions to their inquiries.Key ResponsibilitiesDeliver top-notch customer service, addressing concerns with empathy and precision.Collaborate with cross-functional teams to resolve complex issues.Prioritize...

We are seeking an exceptional Customer Success Manager to join our team. This is a key role that will play a crucial part in ensuring the success of our customers and driving growth across the APAC region.About the Role:To onboard new customers, deliver long term success and become a trusted partner to them.To champion customer experience, collaborate...

As a seasoned professional, you will play a pivotal role in delivering exceptional customer support and guidance to our esteemed clientele.Key Responsibilities:Develop and maintain strong relationships with customers, ensuring timely resolution of complex issues with empathy and professionalism.Mentor junior team members in adopting best practices for...

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...

Singapore, Central, Singapore - Department - Digital - Job posted on - Dec 16, 2024 - Employment type - Permanent - GoNetZero empowers clients worldwide to achieve their net-zero goals. As a global decarbonisation solution provider, it offers comprehensive end-to-end solutions through its digital platform and verified environmental attributes (EAs),...

Key Responsibilities: Serve as the primary point of contact for customers, providing timely and accurate advice Manage complex customer inquiries and resolve issues effectively, coordinating with various business units Manage and mentor regional support teams, ensuring that all requirements are met Build and maintain strong relationships with key...

Customer Support SpecialistWe are seeking a highly motivated and empathetic individual to join our team as a Customer Support Specialist. This role involves providing exceptional support experience to customers via various communication channels.Your primary objective will be to identify customer needs, research existing issues, and provide strategic...