Customer Service Key Account Coordinator

7 days ago

Singapore beBeeCustomerService Full time $4,500 - $5,500
Job Title: Key Account Coordinator

We are seeking a skilled and experienced Key Account Coordinator to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.

The ideal candidate will have a strong background in customer service, with experience in coordinating day-to-day activities and resolving issues efficiently. You will also possess excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.

Responsibilities:

  • Provide top-notch customer service and support to clients via phone, email, and other channels.
  • Coordinate daily activities, including order management, inventory tracking, and shipping updates.
  • Resolve client issues and concerns in a timely and professional manner.
  • Work closely with cross-functional teams to ensure seamless execution of client projects.
  • Initiate continuous process improvements to enhance efficiency and effectiveness.

Requirements:

  • Minimum Diploma in Business or equivalent.
  • 2 years of working experience in customer service/order management.
  • Experience in supply chain, logistics, and manufacturing preferred.
  • Excellent time management and interpersonal relationships at all levels, cross-functional.
  • Strong analytical and problem-solving skills, good negotiation.
  • Good verbal and written communication skills.

Why Join Our Team?

We offer a dynamic and supportive work environment, with opportunities for growth and development. Our team is passionate about delivering exceptional results and exceeding client expectations.

Join us today and take the first step towards an exciting career opportunity

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