Growth Oriented Account Growth Professional
7 days ago
Are you a relationship builder with a passion for driving business growth? Do you thrive in fast-paced environments and have a talent for delivering exceptional customer experiences?
- Build strong relationships with customers, empowering them to achieve their goals and unlock the full potential of our platform.
- Identify opportunities for upsell and cross-sell, aligning with customer needs and driving business growth.
- Collaborate with cross-functional teams to deliver tailored solutions and create real impact.
As a Customer Success Manager, you will be responsible for ensuring customer satisfaction, product adoption, and the growth of our company. You will meet with customers regularly to strengthen relationships, provide ongoing support, and ensure they get maximum value from our solution.
Key Responsibilities:- Portfolio Management: Build and grow a portfolio of customer accounts, ensuring exceptional satisfaction and long-term retention.
- Relationship Building: Be the go-to contact post-onboarding, developing strong relationships with decision-makers and key stakeholders.
- Customer Engagement: Meet customers in person and online for ongoing relationship-building, training, and strategic discussions.
- Business Development: Identify opportunities for upsell and cross-sell that align with customer needs and drive business growth.
- Collaboration: Collaborate with Sales and Product to deliver tailored solutions and create real impact.
Our ideal candidate is a motivated and results-driven individual who is passionate about delivering exceptional customer experiences. If you have a talent for building strong relationships and driving business growth, we encourage you to apply for this exciting opportunity.
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