Customer Success Strategist
3 days ago
This Is An IT Support Group is seeking an experienced Digital Customer Renewal Executive to join our team. In this role, you will be responsible for the sales and renewal of a large portfolio of accounts in the lower segment.
You will spend your days partnering with our Enterprise customers to provide strategic recommendations around their growth and expansion plans with Concur.
- Serve as a focal point for customers for their growth and expansion needs
- Develop and execute sales strategies based on clients' needs
- Execute pricing strategies and sales contracts
- Serve as a trusted advisor to clients to highlight Concur services that solve their pain points and drive customer value realization
- Build and maintain relationships with key decision-makers, ensuring successful solution deployment and customer satisfaction
- Work in partnership with the Customer Success Partner to identify upsell and cross-sell opportunities, and support delivery of add-on revenue goals
- Contribute to organizational growth projects
- Maintain a clean book of business, ensuring data integrity for the business
- Meet & achieve account retention, pipeline building, and revenue goals
- Be a client advocate and a voice of reason as you cross-collaborate across internal teams
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Singapore Mandai Wildlife Group Full timeAbout the RoleWe are looking for a highly skilled Merchandising Strategist for Customer Success who can collaborate with partners to enable the sale of Ranger Buddies merchandise in their retail environments. The successful candidate will be responsible for developing sales enablement strategies, supporting partners with inventory recommendations and...
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Client Success Strategist
2 hours ago
Singapore Aleta Planet Pte. Ltd. Full timeJob DescriptionThe Client Success Strategist will oversee the post-sales customer service team, both locally and remotely, implementing improvement plans to mitigate financial impacts of SLA failures or major disruptions, and driving strategic plans to boost satisfaction.
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Global Customer Success and Adoption Strategist
8 hours ago
Singapore Schneider Electric Full timeWe are looking for a Global Customer Success and Adoption Strategist to join our team at Schneider Electric. In this role, you will be responsible for managing and nurturing relationships with our Data Centre clients, ensuring they derive maximum value from our solutions.You will serve as the primary point of contact for customers, providing guidance on...
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Customer Success Strategist
3 days ago
Singapore Servicenow Full timeFostering Strong Relationships for Sustainable GrowthA key responsibility of the Customer Success Executive is to drive post-sales success by owning and leading the customer's post-sales transformation, aligning ServiceNow's offerings to customer goals, and bringing relevant industry thought-leadership to the table.This involves fostering strong...
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Customer Success Strategist
33 minutes ago
Singapore This Is An IT Support Group Full timeThis Is An IT Support Group is a global leader in data infrastructure, and we're seeking a talented individual to fill the role of Practice Manager in our Professional Services team.As a Practice Manager, you'll be responsible for driving success with our Professional Services customers, managing bookings, revenue, margins, and satisfaction targets.You'll...
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Customer Success Strategist
3 days ago
Singapore Datadog Full timeAt Datadog, we're seeking a talented Customer Success Associate to join our growing team. As a key member of our customer-facing organization, you will be responsible for building long-term strategic relationships with our customers, driving adoption and growth opportunities across a high volume of accounts.You'll be an advocate for the customer internally...
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Customer Success Strategist
3 days ago
Singapore TradingHub Full timeAbout UsAt TradingHub, we're a finance-focused big data firm driven by a united vision to create the world's leading financial markets analytics platform. Our team of over 140 experts across London, Toronto, New York, and Singapore collaborate to build innovative surveillance tools that bring the front office risk mindset to compliance.The RoleWe're seeking...
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Customer Support Strategist
3 days ago
Singapore Google Full timeAt Google, we are seeking a Customer Support Strategist to join our Support team. As a Customer Support Strategist, you will analyze top issues facing our users and content creators, and work with cross-functional teams to develop effective solutions.You will drive continuous improvement by identifying opportunities for enhancing the user experience,...
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Customer Experience Strategist
3 days ago
Singapore S.F. Express Full timeAbout This OpportunityWe are seeking a highly motivated Customer Experience Strategist to join our team at S.F. Express.The ideal candidate will be responsible for developing and implementing strategies to improve customer experience and drive business growth.The successful candidate will have a proven track record of delivering exceptional customer...
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Customer Service Strategist
3 days ago
Singapore National Library Board Full timeWe are looking for a seasoned professional to join our team as a Customer Service Strategist. This is an exceptional chance to contribute to shaping the future of our land transport system and making a lasting difference in the lives of our customers.As a Customer Service Strategist, you will be responsible for developing and implementing strategic plans to...
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Senior Customer Experience Strategist
2 days ago
Singapore National Library Board Full timeAbout the RoleThe Land Transport Authority is seeking a Senior Customer Experience Strategist to join our dynamic team. As a key member of our Customer Experience Office, you will play a vital role in shaping our customer experience strategy and designing exceptional customer experiences.Key ResponsibilitiesDesign and implement customer experience strategies...
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Customer Experience Strategist
32 minutes ago
Singapore National Library Board Full timeAbout the Role: We are seeking a seasoned Customer Experience Strategist to join our dynamic team. The ideal candidate will possess strong analytical skills, business acumen, and excellent communication abilities.In this role, you will play a key part in driving business growth through data-driven decision making and customer-centric initiatives. You will...
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Customer Experience Strategist
3 days ago
Singapore This Is An IT Support Group Full timeJob DescriptionWe are seeking a highly skilled Customer Experience Strategist to join our dynamic team at This Is An IT Support Group. As a key member of our Customer Experience Office, you will play a vital role in shaping LTA's customer experience strategy and facilitating data-driven decision making.About the RoleYou will work closely with senior leaders...
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Customer Retention Strategist
3 days ago
Singapore BVOX Full timeAt BVOX, we are committed to delivering exceptional customer experiences. As a Customer Retention Strategist, you will play a critical role in maintaining and improving user stickiness through data analysis and optimization of operational activities.You will work closely with our cross-functional teams to develop and implement data-driven strategies that...
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Customer Success Strategist
8 hours ago
Singapore This Is An IT Support Group Full timeRole OverviewMain ResponsibilitiesCreate and maintain accurate records regarding customer interactions.Provide training to Co Star & STR customers, which may include product overviews, methodology reviews, and website usage.RequirementsAbility to develop innovative solutions to client questions and concerns.Ability to adapt to change in a high-growth...
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Digital Marketing Strategist
3 days ago
Singapore EXPRESSIONS PTE. LTD. Full timeWe are seeking an experienced Digital Marketing Strategist to lead our social media marketing efforts and drive conversions, increasing sales and engaging our online community.The ideal candidate will develop and execute impactful social media strategies, create compelling content, manage campaigns, and handle customer inquiries to support our growth...
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Cloud Strategist for Enterprise Partnerships
8 hours ago
Singapore Amazon Full timeAt Amazon, we are seeking an experienced Cloud Strategist to join our team. As a Cloud Strategist for Enterprise Partnerships, you will be responsible for leading the negotiation and closure of strategic deals with global clients.Your primary focus will be on developing and shaping the overall deal strategy and structure to meet customer business outcomes...
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Ecommerce Strategist
3 days ago
Singapore MCI Career Services Pte Ltd Full timeJob DescriptionCompany Overview: MCI Career Services Pte Ltd is a company that values innovation and customer satisfaction.Job Summary: We are looking for an experienced Ecommerce Strategist to lead our digital marketing efforts and manage our online store for optimal performance, security, and user experience.Your Role: As an Ecommerce Strategist, you will...
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Sales Growth Strategist
3 days ago
Singapore AL SANO DELIGHT PTE. LTD. Full timeJob Summary:We are seeking a highly skilled Sales Growth Strategist to join our team and drive business growth through effective sales strategies. The successful candidate will have a strong background in sales, marketing, and business development.About the Role:The Sales Growth Strategist will be responsible for developing and implementing sales strategies...
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Retail Experience Strategist
8 hours ago
Singapore Apple Inc. Full timeWe're looking for a talented Retail Experience Strategist to join our team and help us create memorable customer experiences.Your Key Contributions:To design and develop innovative programs that exceed customer expectationsTo collaborate with stakeholders to drive business growth and improve customer satisfactionTo lead high-performing teams to deliver...