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Technical Support Specialist

2 months ago

Singapore TECHSTUDIO SOLUTIONS PTE. LTD. Full time
Job Description

**About the Role**

We are seeking a highly skilled Technical Support Specialist to join our team at TECHSTUDIO SOLUTIONS PTE. LTD. as a Software Deployment Engineer. As a key member of our software service delivery team, you will be responsible for implementing and supporting our software products.

**Key Responsibilities**

  • Analyse and understand project deployment requirements to ensure seamless product implementation.
  • Perform requirement gathering with customers on product configuration to meet their specific needs.
  • Collaborate with project managers to facilitate the product implementation process.
  • Install, set up, and test software products to ensure they meet the required standards.
  • Perform testing and troubleshooting to identify and resolve issues efficiently.
  • Provide standby, operational support, and monitoring for post-implementation to ensure customer satisfaction.

**Requirements**

  • Experience in software and internet protocol technologies.
  • Experience in networking and WiFi technology.
  • Experience in Linux, database, web servers, and web application technologies.
  • Excellent troubleshooting and logical thinking skills.
  • Good communication and presentation skills, both in writing and verbally.
  • Ability to work independently with a passion for learning.
  • Positive working attitude and good team player skills.
  • Able to perform occasional after-hours work.

**What We Offer**

As a Technical Support Specialist at TECHSTUDIO SOLUTIONS PTE. LTD., you will have the opportunity to work with a talented team of professionals and contribute to the success of our software service delivery team.