Senior Front Office Operations Manager
1 day ago
Serving as a Senior Front Office Operations Manager at SG HOTELS PTE. LTD., you will play a pivotal role in crafting exceptional guest experiences, fostering a positive work environment, and driving operational efficiency across our boutique hotels in Singapore.
Your journey begins with ensuring seamless check-ins, room assignments, and fulfilling special requests while adhering to rate structures, discounts, and sell/upsell strategies. You will process payments, answer inquiries about hotel services, and provide valuable assistance to guests throughout their stay.
A key responsibility will be pre-registering, blocking reservations, and cancelling room bookings according to established policies and procedures. You will also conduct thorough audits during the midnight shift, prepare essential reports, and ensure compliance with privacy regulations.
In this exciting role, you will possess strong organizational skills, excellent English language proficiency, and the ability to thrive in a fast-paced environment. Your capacity for flexible teamwork and adaptability will enable you to excel in other positions within the department as needed.
About This OpportunityThis position offers an estimated salary of SGD $4,200 - SGD $5,500 per month, depending on experience. Benefits include:
- Prominent opportunities for professional growth and development
- Discounts on food and beverage at Marriott & Garcha Group restaurants and bars
- Two complimentary nights' staycation annually, including meals and beverages
- Exclusive access to Global Learning + Development platform for personalized learning experiences
We are committed to creating a work environment that values teamwork, open communication, and mutual respect. If you are passionate about delivering exceptional service, working collaboratively, and contributing to the success of our hospitality ventures, join us today
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