Front office manager
2 weeks ago
FRONT OFFICE MANAGER JOB SCOPE The Front Office Manager is responsible to ensure that all guests are been well received and attended through their stay with the Hotel. JOB RESPONSIBILITIES 1. Plan, monitor and control staff movement with regard to their annual leave, public holiday, medical leave and their rest days.2. Conduct interview sessions for the recruitments for all front office positions.3. Create and design training programs to upgrade the skill level and performance of the front office staff.4. Conduct daily briefing with all Sections Heads instill an effective communication channels with the front office staff.5. Attend the daily morning briefing and monthly meeting with the Senior Management.6. Authorise room rate changes, paid-out, room allowance, cash advances according to the established room rates.7. Evaluate room availability during peak periods to maximise occupancy.8. Work closely with Security Department on all irregularities affecting the Front Office Department.9. Update policies and procedures to improve on the overall efficiency of the Front Office operations. JOB REQUIREMENTS 1. Possess a Degree in Hospitality and Tourism Management2. Possess with at least five (5) years of relevant working experiences holding similar position in the hospitality industry.3. Certified as a In-house Trainer who is able to design and develop training sessions and conduct stand-up trainings.4. Excellent communication and interpersonal skills.5. Able to work independently and as well as with all stakeholders.#J-18808-Ljbffr
-
Front Office Manager
5 days ago
Singapore HOTEL ROYAL LIMITED Full timeRoles & ResponsibilitiesJOB SCOPEThe Front Office Manager is responsible to ensure that all guests are well received and attended throughout their stay with the Hotel.JOB RESPONSIBILITIES1. Plan, monitor and control staff movement with regards to their annual leave, public holiday, medical leave and their rest days.2. Conduct interview sessions for the...
-
Front office manager
4 weeks ago
Singapore Amara Singapore Full timeJOB SUMMARY: The Front Office Manager is responsible for entire operation of the Front Office and the delivery of quality service to the guests JOB RESPONSIBILITIES: To direct, control and co-ordinate activities of associate engaged in such activities as: receiving, processing and confirmation room reservations.Selling, registering and assigning rooms to...
-
Front Office Manager
16 hours ago
Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full timeRoles & ResponsibilitiesJob Description Coordinate with Housekeeping, Engineering, and other Departments in handling guests’ requests, inquiries and complaints regarding accommodation, service and billing. Ensure that these activities are well executed to ensure guests’ satisfaction with accommodation and services. Formulate and enforce all policies,...
-
Front office manager
4 weeks ago
Singapore MERCURE SINGAPORE BUGIS Full timeJob Responsibilities Reporting to the Director of Rooms, the Front Office Manager takes charge of the Front Office Operations such as planning, coordinating and supervising. Train and motivate the team to deliver service excellence. Ensure all guest requests and queries are responded to promptly and effectively, and be available to assist on duty in the...
-
Front office manager
1 month ago
Singapore MERCURE SINGAPORE BUGIS Full timeJob Responsibilities Reporting to the Director of Rooms, the Front Office Manager takes charge of the Front Office Operations such as planning, coordinating, and supervising. Train and motivate the team to deliver service excellence. Ensure all guest requests and queries are responded to promptly and effectively; be available to assist on duty in the hotel....
-
Manager - front of house / front office
4 weeks ago
Singapore THE RITZ-CARLTON, MILLENIA SINGAPORE Full timeJOB SUMMARY Responsible for the management of all aspects of the Front Office including Concierge, Front Desk, Guest Relations, Guest Services (Bell), and Service Experience (Operator), in accordance with hotel standards. Directs, implements and maintains a service and management philosophy that serves as a guide to respective staff. Responsible for...
-
Front Office Operations Manager
6 hours ago
Singapore ASCOTT INTERNATIONAL MANAGEMENT PTE LTD Full timeJob DescriptionThe Front Office Operations Manager plays a crucial role in ensuring the smooth delivery of exceptional services to our guests. Working under the supervision of the Acting Assistant Front Office Manager, this individual oversees the day-to-day operations of the front office, including night shift if applicable.This position involves liaising...
-
Front Office Manager
1 month ago
Singapore ROYAL PLAZA Full timeRoles & ResponsibilitiesJob Summary: The Front Office Manager is responsible for the overall management and operation of the Front Office department providing efficient service and meaningful experiences. You will foster a culture of hospitality, leading and directing the Front Office team towards achieving service excellence at all times and ensuring that...
-
Front Office Operations Manager
3 weeks ago
Singapore Capella Singapore Full timeFront Office Operations ManagerThe Front Office Operations Manager oversees the daily activities of the front office team at Capella Singapore. This role ensures seamless guest arrivals, departures, and services in accordance with the hotel’s service standards and operating procedures. Key responsibilities include developing and implementing operations...
-
Front Office Operations Manager
3 weeks ago
Singapore Hyatt Corporation Full timeGrand Hyatt Singapore Job OpportunityWe are seeking a skilled Front Office Operations Manager to oversee the seamless daily operations of our Guest Experience team. As a key member of our front office team, you will play a pivotal role in building up and managing a new operational team within our environment.About the RoleThis exciting opportunity involves...
-
Front Office Operations Manager
2 days ago
Singapore GRAND HYATT SINGAPORE Full timeJob DescriptionWe are seeking a highly skilled and experienced Front Office Operations Manager to join our team at the Grand Hyatt Singapore. As an Assistant Manager, you will play a pivotal role in ensuring the seamless operation of the front desk department and leading a dedicated team.About This RoleYou will collaborate with the Assistant Front Office...
-
Front Office Operations Manager
2 days ago
Singapore THE FULLERTON HOTEL Full timeJob OverviewWe are seeking a highly skilled and experienced Front Office Operations Manager to join our team at THE FULLERTON HOTEL. As a key member of our front office team, you will be responsible for ensuring the smooth daily operation of our Front Office operations.About the RoleThe successful candidate will have excellent supervisory skills, with the...
-
Front Office Department Manager
4 days ago
Singapore ROYAL PLAZA Full timeThe Royal Plaza on Scotts is seeking a highly skilled and experienced Front Office Department Manager to lead our team in delivering exceptional service to our guests.About the RoleThis is a fantastic opportunity for a motivated and results-driven professional to take on a key leadership role within our Front Office department. As a Front Office Department...
-
Front Office Operations Manager
2 days ago
Singapore H WORLD HOLDINGS SINGAPORE PTE. LTD. Full timeHotel Front Office Supervisor OpportunityWe are seeking a highly skilled and experienced Hotel Front Office Supervisor to join our team at H WORLD HOLDINGS SINGAPORE PTE. LTD.About the RoleThis is an exciting opportunity for a motivated and results-driven individual to take on a key leadership role in our front office operations.The successful candidate will...
-
Operations Manager
6 hours ago
Singapore RK RECRUITMENT PTE. LTD. Full timeJob OverviewRK RECRUITMENT PTE. LTD. is seeking a seasoned Operations Manager - Front Office to lead the hotel's front office operations.
-
Front Office Operations Manager
6 hours ago
Singapore HOTEL GRAND PACIFIC Full timeAbout Hotel Grand PacificWe are a premier hospitality establishment committed to delivering exceptional guest experiences.Job Title: Front Office Operations ManagerSalary: $55,000 - $65,000 per annumJob Description:The Front Office Operations Manager plays a vital role in ensuring the smooth operation of our front office team. Key responsibilities include...
-
Front office duty manager
4 weeks ago
Singapore Holiday Inn Singapore Atrium Full timeReporting to the Front Office Manager, The Front Office Duty Manager oversees the day-to-day operations of the front office including night shift, ensuring the smooth delivery of exceptional services to guests. Visibility will be a key feature. Description: Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting...
-
Front office supervisor
7 days ago
Singapore H World Holdings Singapore Full timeThe incumbent will assist the Manager in the supervision and control of the Front Desk operations and carry out all guest service duties. Primary Responsibilities: Supervise, coordinate and participate in all Front Desk activities. Check grooming standards for all Front Office staff. Determine daily room requirements and ensure guest’s special requests...
-
Assistant Front Office Manager
16 hours ago
Singapore ROYAL PLAZA Full timeRoles & ResponsibilitiesJob Summary:As the Assistant Front Office Manager, you will lead our front-line team in setting new standards for guest service, creating seamless and memorable experiences across the Reception, Concierge, and Communication Centre. A process-driven leader with a passion for excellence, you’ll inspire a dedicated team, ensure...
-
Front office manager
3 weeks ago
Singapore Accor Hotels Full timeCompany Description The Novotel London Greenwich is a 4-star hotel and is a perfect base for business, leisure and family trips to London. The hotel has 151 Bedrooms and five conference rooms that can accommodate up to 175 guests, ideal for meetings, conferences and celebrations. The Novotel London Greenwich bar is an atmospheric space to enjoy afternoon...