Global Head of Retail Operations
2 weeks ago
Job Summary
The Global Head of Store Operations will lead and implement operational procedures, systems, and business processes for RazerStore globally. This role is responsible for ensuring the efficient operation of stores, inventory management, and compliance with regulations.
Key Responsibilities
- Develop and implement operational strategies and standard operational procedures (SOPs) to enhance efficiency, maximize profit, and ensure compliance with regulations.
- Collaborate with logistic, order management, and finance teams to streamline processes and improve internal SOPs about inventory receiving, transfers, returns, and RMA.
- Monitor inventory levels and implement effective inventory control measures.
- Implement end-to-end inventory tracking systems to ensure inventory accuracy.
- Conduct regular stock audits, cycle counts, and reconciliations to maintain inventory records.
- Partner with regional retail teams to improve inventory management metrics by strengthening control procedures.
- Ensure RazerStore maintains a safe and secure environment for store employees and customers globally.
- Stay updated with local regulations, ensuring full compliance with all applicable laws and regulations.
Requirements
- Bachelor's degree in business, finance, operations management, or related field. Master's degree is a plus.
- At least 8 years of relevant experience in retail operations management and project planning.
- Proven expertise in retail operations management and project planning.
- Extremely detail-oriented and organized with the ability to manage and prioritize multiple tasks.
- Excellent personal and communication skills.
- Strong analytical and problem-solving skills, with proficiency in data analysis tools.
- Managerial experience in flagship store or multiple stores or countries operations are required.
About Razer
Razer is a leading global brand in gaming technology and lifestyle products. We are committed to delivering innovative, high-quality products that enhance the gaming experience.
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