Customer Success and Growth Manager
5 days ago
We are seeking an experienced Customer Success and Growth Manager to join our team at MCI Career Services Pte Ltd. The successful candidate will be responsible for ensuring customer satisfaction and driving business growth.
Key Responsibilities:
- Ensure customer satisfaction by resolving complaints and providing excellent customer service
- Drive business growth by identifying new opportunities and developing strategies to pursue them
- Represent the company at industry trade shows, conferences, and events
- Manage customer data and coordinate with other departments to provide optimal customer service
Requirements:
- Minimum 1 year of customer service experience, preferably in the sustainability or agriculture industry
- Strong communication and interpersonal skills
- Ability to build connections and partnerships to deliver results
- Proficient in Microsoft Office
Our Company Values:
At MCI Career Services Pte Ltd, we value innovation, teamwork, and customer satisfaction. Our dynamic and fast-paced work environment provides opportunities for growth and development.
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