Senior Client Relationship Manager
4 days ago
As a Senior Client Relationship Manager at OCBC Bank, you will play a crucial role in building and maintaining strong relationships with our Premier Banking customers.
About the JobYou will be responsible for offering professional wealth advice, acquiring new customers, and providing exceptional service to our clients. Your expertise will help us understand their financial needs and provide tailored solutions to achieve their goals.
In this role, you will work closely with our wealth specialists to stay up-to-date on market trends and economic conditions. You will also participate in sales activities and events to promote our Premier Banking services.
Your primary objective will be to establish a good relationship with our customers, improve customer satisfaction, and increase engagement scores.
You will adhere to all documentary and process procedures, ensuring compliance with regulatory requirements. This includes submitting reports on time and achieving zero defects in account opening, sales transactions execution, and loan submission.
RequirementsTo succeed in this role, you should have a minimum Diploma holder with relevant certifications such as UT - FIMM, Insurance - PCE Life, and CEILI. Additionally, you should have a minimum of 2 years of sales or service experience in the Financial or Service industry.
You must possess strong understanding of both financial and non-financial markets, excellent communication and interpersonal skills, and good social networking skills. It is also desirable to have multi-lingual abilities.
Please note that having your own transport and willingness to travel are essential for this role.
About UsOCBC Bank is one of the leading banks in the region, committed to providing excellent customer service and innovative banking solutions. We offer a competitive salary package and opportunities for career growth and development.
We estimate the annual salary for this role to be around SGD $100,000 based on industry standards and location.
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