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Clinical Operations Manager

2 months ago

Singapore SUPERFORM CONSULTING PTE. LTD. Full time
Job Summary

We are seeking a highly skilled and experienced Clinical Operations Manager to join our team at Superform Consulting Pte. Ltd. as a Clinic Executive. The successful candidate will be responsible for overseeing the day-to-day operations of our clinic, ensuring seamless delivery of services to our patients.

Key Responsibilities
  • Operational Management: Oversee the clinic's infrastructure and equipment to ensure minimal disruption and downtime. Conduct routine inspections, attend to maintenance requests, and coordinate with vendors/contractors.
  • Financial Management: Assist in budgeting for clinic services expenses and ensure cost efficiency. Coordinate with vendors and contractors to optimize expenses.
  • Administrative Support: Provide customer support services, including inquiries and complaints handling, troubleshooting, and resolving operational issues faced by Clinic Assistants. Verify and process necessary work-related documents.
  • Strategic Development: Support the development of strategies and implementation of administrative and operational plans to improve efficiency and patient satisfaction.
  • Staff Management: Involve in clinic staff matters, including recruitment, performance improvement interventions, orientation, and training.
  • Policy Development: Set up and document policies and procedures related to operational workflow. Conduct regular clinic audits to ensure compliance.
Requirements
  • Diploma or Degree in a related discipline
  • Preferred candidate with clinical or healthcare industry experience