HR Shared Services Associate
2 weeks ago
Job Summary
We are seeking a highly skilled and experienced HR Shared Services Associate to join our team at NTUC Health. As an HR Shared Services Associate, you will play a critical role in supporting the delivery of HR services to our business divisions.
Key Responsibilities
- Manage the onboarding and orientation process for new employees to ensure a smooth and seamless experience.
- Collaborate with HR Business Partners, Talent Acquisition, and Learning & Development to provide HR support and services to assigned business divisions.
- Manage the day-to-day operations of the shared services centre to ensure deliverables and service levels are met.
- Support insurance-related activities, including staff enquiries and claims, and manage enrolment and termination processes.
- Participate in ad-hoc HR projects and other related assignments, and assist with annual HR activities such as performance appraisal exercises and salary reviews.
- Contribute to continuous process improvement projects and policy reviews to drive higher performance, efficiency, and productivity within HR.
- Manage internal and external audit activities for the HR department with various stakeholders.
Requirements
- Diploma or Bachelor's Degree in Business Administration or Human Resource.
- 3 years of relevant HR experience.
- Ability to manage high volumes, work under tight timelines, and respond positively to changing priorities.
- Meticulous attention to detail and ability to handle large volumes of data on spreadsheets.
- Strong proficiency in Google Workspace collaborative tools and Excel.
- Initiative to propose solutions to work issues.
- Experience in HR Shared Services environment and SuccessFactors system is an added advantage.
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