HR Shared Services Associate

2 weeks ago


Singapur, Singapore NTUC Health Full time

Job Summary

We are seeking a highly skilled and experienced HR Shared Services Associate to join our team at NTUC Health. As an HR Shared Services Associate, you will play a critical role in supporting the delivery of HR services to our business divisions.

Key Responsibilities

  • Manage the onboarding and orientation process for new employees to ensure a smooth and seamless experience.
  • Collaborate with HR Business Partners, Talent Acquisition, and Learning & Development to provide HR support and services to assigned business divisions.
  • Manage the day-to-day operations of the shared services centre to ensure deliverables and service levels are met.
  • Support insurance-related activities, including staff enquiries and claims, and manage enrolment and termination processes.
  • Participate in ad-hoc HR projects and other related assignments, and assist with annual HR activities such as performance appraisal exercises and salary reviews.
  • Contribute to continuous process improvement projects and policy reviews to drive higher performance, efficiency, and productivity within HR.
  • Manage internal and external audit activities for the HR department with various stakeholders.

Requirements

  • Diploma or Bachelor's Degree in Business Administration or Human Resource.
  • 3 years of relevant HR experience.
  • Ability to manage high volumes, work under tight timelines, and respond positively to changing priorities.
  • Meticulous attention to detail and ability to handle large volumes of data on spreadsheets.
  • Strong proficiency in Google Workspace collaborative tools and Excel.
  • Initiative to propose solutions to work issues.
  • Experience in HR Shared Services environment and SuccessFactors system is an added advantage.


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