Customer Experience Officer
3 days ago
We are a leading logistics company looking for a seasoned professional to lead our contact centre team. The successful candidate will possess excellent leadership skills, a customer-centric approach, and the ability to drive business results.
Main Duties and Responsibilities:- Drive Employee Engagement to help employees feel connected to one another and the company.
- Foster a workplace that helps the team thrive.
- Actively engage and support the development of your team to ensure better performance and succession planning.
- Minimum Degree in any discipline.
- At least 4 years of experience in managing projects similar in scope and scale.
- Possess good knowledge of contact centre industry best practices.
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Executive, Customer Service
3 days ago
Singapore Customer Labs Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...
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Customer Experience Officer
1 week ago
Singapore THE ESPLANADE CO LTD Full timeRoles & ResponsibilitiesWe are looking for a Customer Experience Officer to oversee venue operations and event management to ensure the smooth running of front-of-house services with the objective of providing service standards that will position us as a world leader.KEY RESPONSIBILITIESAs a Customer Experience Officer you will be responsible for the...
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Customer Experience Officer
3 weeks ago
Singapore THE ESPLANADE CO LTD Full timeRoles & ResponsibilitiesWe are looking for a Customer Experience Officer to oversee venue operations and event management to ensure the smooth running of front-of-house services with the objective of providing service standards that will position us as a world leader.KEY RESPONSIBILITIES As a Customer Experience Officer you will be responsible for the...
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Customer Experience Officer
3 weeks ago
Singapore THE ESPLANADE CO LTD Full timeRoles & ResponsibilitiesWe are looking for a Customer Experience Officer to oversee venue operations and event management to ensure the smooth running of front-of-house services with the objective of providing service standards that will position us as a world leader.KEY RESPONSIBILITIES As a Customer Experience Officer you will be responsible for the...
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Customer Experience Officer
3 days ago
Singapore Manfield Employment Services Pte Ltd Full timeJob Summary: We are seeking a Customer Experience Officer to join our team at Manfield Employment Services Pte Ltd.Key Responsibilities: Provide excellent customer service and assist customers with their queries Prepare drinks and sell premade food to customers Help customers take photos and create memorable experiences Maintain store...
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Senior Service Operations Manager
3 days ago
Singapore Customer Labs Full timeAbout Customer LabsWe are a dynamic team committed to delivering exceptional customer experiences in a fast-paced retail environment.Job SummaryThis senior role is responsible for overseeing the smooth operation of our customer service counters, managing a team of officers, and ensuring excellent service delivery.Main ResponsibilitiesConduct daily briefings...
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Customer Experience Officer
1 week ago
Singapore SEARCH INDEX PTE. LTD. Full timeRoles & ResponsibilitiesCall Centre / Customer Service Exp No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends)ResponsibilitiesAttend to enquiries via hotline or other channel eg email Handle inbound and outbound calls, and sometimes emails Proper recording of conversation with customer in the CRM system Achieve / Exceed...
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Customer Experience Officer
4 weeks ago
Singapore GALAXY ATELIER PTE. LTD. Full timeRoles & ResponsibilitiesGalaxy Atelier Pte Ltd is seeking a dynamic and customer-oriented Customer Experience Officer to enhance customer satisfaction and ensure a seamless service experience. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and improving overall service quality.Key Responsibilities Greet customers...
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Customer Experience Officer
4 weeks ago
Singapore GALAXY ATELIER PTE. LTD. Full timeRoles & ResponsibilitiesGalaxy Atelier Pte Ltd is seeking a dynamic and customer-oriented Customer Experience Officer to enhance customer satisfaction and ensure a seamless service experience. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and improving overall service quality.Key Responsibilities Greet customers...
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Customer Experience Officer
3 weeks ago
Singapore GALAXY ATELIER PTE. LTD. Full timeRoles & ResponsibilitiesGalaxy Atelier Pte Ltd is seeking a dynamic and customer-oriented Customer Experience Officer to enhance customer satisfaction and ensure a seamless service experience. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and improving overall service quality.Key ResponsibilitiesGreet customers...
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Customer Experience Officer
17 hours ago
Singapore Phoon Huat Full timeAbout UsPhoon Huat is a renowned manufacturer of bakery ingredients, tools, and services with a strong global network of strategic suppliers.We offer specialized ingredients and renowned brands like RedMan, Gold Tree, Bakeway, and Wise Choice to support businesses across Asia Pacific, the Middle East, and Africa.As an IHRP Corporate Partner, we are committed...
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Customer Experience Specialist
2 days ago
Singapore Frasers Property Limited Full timeAbout This RoleThis is an exciting opportunity to join our team as a Customer Service Officer and contribute to our mission of creating lasting shared value for our people, the businesses, and communities we serve.As a Customer Service Officer, you will be responsible for handling all customers' enquiries, providing assistance, and ensuring that the...
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Customer Experience Officer
3 weeks ago
Singapore SEARCH INDEX PTE. LTD. Full timeRoles & Responsibilities Call Centre / Customer Service Exp No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends)Responsibilities Attend to enquiries via hotline or other channel eg email Handle inbound and outbound calls, and sometimes emails Proper recording of conversation with customer in the CRM system Achieve / Exceed...
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Customer Experience Officer
3 weeks ago
Singapore SEARCH INDEX PTE. LTD. Full timeRoles & Responsibilities Call Centre / Customer Service Exp No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends)Responsibilities Attend to enquiries via hotline or other channel eg email Handle inbound and outbound calls, and sometimes emails Proper recording of conversation with customer in the CRM system Achieve / Exceed...
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Customer Experience
1 week ago
Singapore IMPRESSIONS SCHOOLHOUSE PTE. LTD. Full timeRoles & ResponsibilitiesFull-Time / Part-TimeJoin our dynamic team at Impressions Kids Club, where we bring joy and creativity to children and familiesWe're looking for an enthusiastic Customer Experience & Operations Associate to create an exceptional customer journey and ensure smooth daily operations at our club.Key Responsibilities:•Provide warm and...
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Customer Experience Director
3 days ago
Singapore MAMA SHELTER Full timeKey ResponsibilitiesLead the Front Office team and coordinate their activitiesManage and solve customer issues and complaintsInvolve in marketing Mama services and promoting our shop, restaurant, and eventsEnsure excellent customer relations and guarantee perfect customer experience
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Customer Experience Strategist
3 days ago
Singapore This Is An IT Support Group Full timeAt This Is An IT Support Group, we're expanding our Customer Experience Office and seeking skilled service experience designers to join our dynamic team.The ideal candidate will play a vital role in shaping our customer experience strategy, working closely with senior leaders and teams to design, implement, and elevate customer experience in our products,...
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Customer Experience Manager
8 hours ago
Singapore NUTANIX SINGAPORE PTE. LTD. Full timeProfessional Services Singapore, Singapore Req.Num.: 28455Hungry, Humble, Honest, with Heart. The Opportunity Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with senior-level customers? If so, you will thrive on our team which values collaboration,...
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Singapore UFIT - URBAN FITNESS PTE. LTD. Full timeRoles & ResponsibilitiesOur Purpose“Igniting Greatness”Our Mission“We empower every person within our community, through our Circle of Care, to go beyond what they think is possible”Our 5 ValuesCollaboration, Integrity, Empathy, Excellence, EmpowermentRole : Customer Experience Officer and Administrative Executive : UFIT CIty Hall ...
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Singapore UFIT - URBAN FITNESS PTE. LTD. Full timeRoles & ResponsibilitiesOur Purpose“Igniting Greatness”Our Mission“We empower every person within our community, through our Circle of Care, to go beyond what they think is possible”Our 5 ValuesCollaboration, Integrity, Empathy, Excellence, EmpowermentRole : Customer Experience Officer and Administrative Executive : UFIT CIty Hall ...