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Delivery Excellence Specialist

1 week ago

Singapore This is an IT support group Full time
Job Description

This role will drive success with Confluent Professional Services customers across a regional customer base.

  • Manage bookings, revenue, margins, and satisfaction targets.
  • Create and drive legal terms agreements for your customers.
  • Engage with stakeholders across the customer organization from C-level / VP to Architects and program managers.
  • Build initial services direction, ensure customer success and satisfaction, and contribute to account and regional growth plans.