Client Service Liaison

7 days ago


Singapore MOUNT PLEASANT VETERINARY GROUP PTE. LTD. Full time
About Mars Veterinary Health

Mars Veterinary Health (MVH) is a leading provider of high-quality veterinary care for companion animals. Our services cover preventive and basic healthcare, advanced diagnostics, internal medicine, intensive care, surgery, and orthopaedics. MVH also offers rehabilitation, physiotherapy, dietary advice, and pet food, pharmaceuticals, and care products.

Our mission is to improve the lives of veterinary professionals, pets, and clients.

Job Summary

We are seeking a Client Service Coordinator to join our team. As a key member of our front office, you will be responsible for managing incoming phone lines, scheduling appointments, communicating with clients, and performing various administrative tasks.

Responsibilities:
  • Manage incoming calls and direct them to the relevant personnel
  • Schedule appointments and communicate booking requirements to clients
  • Communicate patient arrivals and emergencies to clinical staff
  • Process invoices, payments, and balance the till
  • Dispense medication as needed
  • Perform various ad hoc administrative duties
Requirements:
  • 'O' levels certificate or above education
  • Prior front-facing customer experience
What We Offer:

This is a full-time role requiring 44 hours per week on rotation, including weekends. The successful candidate will be required to commit to a minimum of one year. Eligibility to work without visa sponsorship is essential for this position.

The estimated salary for this role is around SGD $45,000 - SGD $55,000 per annum, depending on experience.



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