Customer Service Liaison

15 hours ago


Singapore RGF TALENT SOLUTIONS SINGAPORE PTE. LTD. Full time
About the Role

RGF Talent Solutions Singapore Pte. Ltd. is a leading provider of staffing solutions in the Electrical and Electronics industry. We are currently seeking a Customer Service Liaison to join our team in Singapore.

About the Company

We partner with top companies in the industry, providing them with skilled talent to drive their business forward. Our client, a major player in the Electrical and Electronics sector, is looking for a highly motivated individual to support their customer service team.

About the Job

The Customer Service Liaison will be responsible for preparing quotations and processing purchase orders from customers, as well as providing high-level telephone, email, and web chat support. They will also process claims arising from shipment delays, defective items, and wrong pricing, rectify part number errors, request lead time changes to suppliers, and liaise with stakeholders on customers' orders.

Requirements

To succeed in this role, you will need a minimum GCE 'O' Level Qualification with 1 year's experience in Order Processing and handling customer enquiries. You must possess a service-oriented mindset with excellent customer service skills, good communication and interpersonal skills, and be able to work independently with minimal supervision and as a team player.

You will also need to be able to work under pressure, be meticulous and organized, multi-task, and work in a fast-paced environment. Proficiency in Microsoft Office is essential.

What We Offer

We offer a competitive salary of SGD 40,000 per annum, commensurate with experience, plus benefits. The successful candidate will have the opportunity to work with a dynamic team, learn new skills, and contribute to the growth and success of our client.



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