Current jobs related to Bank Call Centre Agent - Singapore - RECRUIT EXPRESS PTE LTD

  • Call Centre Agent

    3 weeks ago

    Singapore PINNACLE CREDIT SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesCall Centre AgentsResponsibilities: Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To...

  • Call Centre Agent Position

    3 weeks ago

    Singapore SINGAPORE RED CROSS SOCIETY Full time

    Job SummaryAt the Singapore Red Cross Society, we are seeking a skilled Call Centre Agent to join our team. As a Call Centre Agent, you will be responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and Eldercare (HoME+) program. This role will focus on receiving inquiries, managing home...

  • Call Centre Agent

    3 weeks ago

    Singapore SINGAPORE RED CROSS SOCIETY Full time

    Roles & ResponsibilitiesJOB PURPOSEThe HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and Eldercare (HoME+) program under the Community Services Department of the Singapore Red Cross. This role primarily focuses on receiving inquiries, managing home assessments,...

  • Service Centre Call Agent

    3 weeks ago

    Singapore STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. Full time

    Key ResponsibilitiesProcess customer reservation requests and support loyalty and customer care inquiries. Handle Marriott brand contacts, assisting customers with booking needs or questions via voice and email channels. Deliver exceptional customer experiences by providing information on property facilities, services, and room accommodations. Identify...

  • Guest Relations Agent

    3 weeks ago

    Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full time

    Roles & ResponsibilitiesJOB SUMMARYAssist Supervisors and managers to ensure that daily operations are run smoothly. Ensure all telephone enquiries are handled professionally with proper telephone etiquette in line with our Operating Procedures. Attend to guests’ morning calls and other requests.JOB DUTIES AND RESPONSIBILITIES Manages the console (e.g....

  • Call Centre Agent

    3 weeks ago

    Singapore RENTOKIL INITIAL SINGAPORE PRIVATE LIMITED Full time

    Roles & ResponsibilitiesJob Description Answering or making calls in a timely and friendly manner to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active...

  • Call Centre Manager

    3 weeks ago

    Singapore TRICHOKARE PTE. LTD. Full time

    Roles & ResponsibilitiesThe Contact Centre Manager's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services.Responsibilities· Lead a team of contact centre agents to hit the team’s KPIs· Prepare statistics and reports· Ensure the operational efficiency of Contact Centre· Appointment...

  • Guest Service Agent

    3 weeks ago

    Singapore HARILELA HOTELS (SINGAPORE) PTE LTD Full time

    Roles & ResponsibilitiesAt Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title.At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make...

  • Customer Service Agent, Call Centre

    3 weeks ago

    Singapore LINKTRIX CONSULTANTS PTE. LTD. Full time

    Roles & ResponsibilitiesYou will handle phone/email inquiries, ensuring the Contact Centre remains highly accessible and supporting service requests for customers and distribution partners.Job Responsibilities: Attend to enquiries and requests from phone calls/emails in a professional and prompt manner. Update complete and accurate information on customer...

  • Call Centre Trainer

    2 months ago

    Singapore TELE-CENTRE SERVICES PTE LTD Full time

    Roles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

  • [Mandarin Speaking] Call Centre Agent, HoME+

    3 weeks ago

    Singapore SINGAPORE RED CROSS SOCIETY Full time

    Roles & ResponsibilitiesDescriptionPlease be aware that the candidate must be able to converse in Mandarin, as we are currently filling vacancies for call agents who specialise in assisting isolated seniors that speak Mandarin or a Mandarin dialect (e.g. Hokkien, Cantonese).Rotational Shift: 8.00am - 8.00pm & 8.00pm - 8.00am (3 - 4 working days/week)*1 year...

  • Call Centre Agent

    3 weeks ago

    Singapore WEBCALL PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities: Handle customer service hotline and provide first level of support Provide quality customer service to customers over the phone and or email. Follow-up on outstanding cases and perform call-back to customers when necessary Any other ad-hoc tasks assignedRequirements: Candidate must possess minimum 'O' Levels or...

  • Workforce Monitoring

    2 months ago

    Singapore D L RESOURCES PTE LTD Full time

    Roles & ResponsibilitiesWork Location:Must be okay with Both Alexandra and Maple Tree Business CentreShift Timing:5 working days, 1 rest day and 1 off day per week42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 12:30am 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend,...

  • Call Centre Supervisor/Customer Service Executive

    2 months ago

    Singapore RECRUITFLASH PTE. LTD. Full time

    Roles & ResponsibilitiesJob Purpose:Competent Call Centre Executive to train, manage and lead Call Centre Agents. You will beresponsible for assessing their call quality and providing feedback to attain maximumcustomers’ satisfaction. Your goal is to achieve excellent performance from your team that willbring sustainable business growth.Job Description:...

  • 4 Months Call Centre Agent, Tampines

    4 days ago

    Singapore HUDSON RPO (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities: Making outbound survey calls /follow up calls Call script and training will be provided (follow standardize call scripts) Data entry to ensure data accuracy (call survey results update) Adverse finding to be escalated for further investigation Administrative duties (consolidation of reports/etc) Uphold...

  • Telecentre / Call Centre Agent

    3 weeks ago

    Singapore MCI CAREER SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesBenefits Summary Location: CentralJob Responsibilities: Handle customer service hotline across all areas, including answering enquiries, providing information, handling complaints and troubleshooting problems Handle customer service hotline across all areas, including answering enquiries, providing information, handling complaints...

  • Call Centre Agent

    3 weeks ago

    Singapore CONNECT CENTRE PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities: Handle customer service hotline and provide first level of support Provide quality customer service to customers over the phone. Listen, probe and question in order to clarify and understand customer needs Any other ad-hoc tasks assignedRequirements: N Level and above Proficient in relevant computer...

  • Call Centre Agents

    6 months ago

    Singapore ISLAND RECOVERY SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description Answer incoming calls from customers to take orders Answer inquiries and questions, handle complaints Provide information to customers and service providers Verify data and entry into the systemRequirements: Willing to work at the Western part of Singapore (Taman Jurong Area) Knowledge of Customer service...

  • Customer Service Representative

    4 days ago

    Singapore D L RESOURCES PTE LTD Full time

    Roles & ResponsibilitiesJob DescriptionInbound call handling for Bank's Accounts servicing,campaigns, products enquiries and helpdesk enquiriesFulfillment follow through on case handling and with customers;Ensure group compliance & control standards are observed and met in the execution ofcustomers’ enquiries, transaction requests and maintaining...

  • Call Centre Officer

    3 weeks ago

    Singapore SEARCH INDEX PTE. LTD. Full time

    Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channels eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM...

Bank Call Centre Agent

2 months ago

Singapore RECRUIT EXPRESS PTE LTD Full time
Job Title: Bank Call Centre Agent

We are seeking a highly skilled and motivated Bank Call Centre Agent to join our team at Recruit Express Pte Ltd. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:
  • Handle customer inquiries and provide product information
  • Troubleshoot issues and resolve customer concerns
  • Work in a fast-paced call centre environment
  • Meet productivity and quality standards
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment
  • Basic computer skills and knowledge of Microsoft Office
  • N levels and above
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment