4 Months Call Centre Agent, Tampines

Roles & ResponsibilitiesCall Centre AgentsResponsibilities: Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To...

Job SummaryAt the Singapore Red Cross Society, we are seeking a skilled Call Centre Agent to join our team. As a Call Centre Agent, you will be responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and Eldercare (HoME+) program. This role will focus on receiving inquiries, managing home...

Roles & ResponsibilitiesJOB PURPOSEThe HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and Eldercare (HoME+) program under the Community Services Department of the Singapore Red Cross. This role primarily focuses on receiving inquiries, managing home assessments,...

Key ResponsibilitiesProcess customer reservation requests and support loyalty and customer care inquiries. Handle Marriott brand contacts, assisting customers with booking needs or questions via voice and email channels. Deliver exceptional customer experiences by providing information on property facilities, services, and room accommodations. Identify...

Roles & ResponsibilitiesDescriptionPlease be aware that the candidate must be able to converse in Mandarin, as we are currently filling vacancies for call agents who specialise in assisting isolated seniors that speak Mandarin or a Mandarin dialect (e.g. Hokkien, Cantonese).Rotational Shift: 8.00am - 8.00pm & 8.00pm - 8.00am (3 - 4 working days/week)*1 year...

At PEOPLE PROFILERS PTE. LTD., we are seeking a skilled Client Service Team Member to join our team in Tampines Central. This role involves managing inbound and outbound calls, providing exceptional client service, and conducting administrative tasks.Key Responsibilities:Manage all incoming and outgoing calls in a timely manner, ensuring seamless...

Roles & ResponsibilitiesAt Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title.At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make...

Roles & ResponsibilitiesJob Description Answering or making calls in a timely and friendly manner to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active...

Roles & ResponsibilitiesThe Contact Centre Manager's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services.Responsibilities· Lead a team of contact centre agents to hit the team’s KPIs· Prepare statistics and reports· Ensure the operational efficiency of Contact Centre· Appointment...

Singapore | Posted: Nov 05, 2024 4 Months Temp Digital Ambassador (Bank) - Tampines Jobscope: Objective – To be based at bank branch and encourage/guide customers to use online banking Migrate/ guide customers to perform transactions over SSTs/ IB SMM functions (including but not limited to crowd control, ensure safe-entry and any other SMM that may be...

Roles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

Roles & ResponsibilitiesResponsibilities: Handle customer service hotline and provide first level of support Provide quality customer service to customers over the phone. Listen, probe and question in order to clarify and understand customer needs Any other ad-hoc tasks assignedRequirements: Singaporean only Level and above Proficient in relevant...

Roles & ResponsibilitiesResponsibilities: Handle customer service hotline and provide first level of support Provide quality customer service to customers over the phone. Listen, probe and question in order to clarify and understand customer needs Any other ad-hoc tasks assignedRequirements: N Level and above Proficient in relevant computer...

Roles & ResponsibilitiesResponsibilities: Handle customer service hotline and provide first level of support Provide quality customer service to customers over the phone and or email. Follow-up on outstanding cases and perform call-back to customers when necessary Any other ad-hoc tasks assignedRequirements: Candidate must possess minimum 'O' Levels or...

Roles & ResponsibilitiesDescription -Let your passion for service come alive in your profession. You thrive on lending a helping hand in helping those who need assistance and always take responsibility to ensure all given tasks are completed promptly. If you have an outgoing personality and enjoy talking to people, and pride yourself in having a soothing and...

Roles & ResponsibilitiesJob Purpose:Competent Call Centre Executive to train, manage and lead Call Centre Agents. You will beresponsible for assessing their call quality and providing feedback to attain maximumcustomers’ satisfaction. Your goal is to achieve excellent performance from your team that willbring sustainable business growth.Job Description:...

3 months Temp Call Centre Officers #NCH Singapore | Posted: Nov 05, 2024 Responsibilities: Attend to queries via phone calls and emails Updating of case details in the system Other duties as assigned Interested applicants may email resume to Cheryl Lee Shi Le (CEI Registration No: R1434624)Recruit Express Pte Ltd (EA: 99 C4599) #J-18808-Ljbffr

Roles & ResponsibilitiesA Specialist Medical Centre is looking for multiple temp admin assistants to support in data entry, responding to emails, phone calls, and other administrative duties.Requirements: Tech-savvy, has good email etiquette. Can commit for 3 to 6 months. Office Hours, Weekdays. Hourly rates. Students on holidays are welcome to apply. ...

Roles & ResponsibilitiesYou will handle phone/email inquiries, ensuring the Contact Centre remains highly accessible and supporting service requests for customers and distribution partners.Job Responsibilities: Attend to enquiries and requests from phone calls/emails in a professional and prompt manner. Update complete and accurate information on customer...

Roles & ResponsibilitiesBenefits Summary Location: CentralJob Responsibilities: Handle customer service hotline across all areas, including answering enquiries, providing information, handling complaints and troubleshooting problems Handle customer service hotline across all areas, including answering enquiries, providing information, handling complaints...