Academic Support Manager

5 days ago


Singapore NTU (Nanyang Technology University- Main Office-HR) Full time
Key Responsibilities
- Support admissions, course registration, briefings, examinations, vacation leave matters, outreach, and publicity
- Assist Associate Deans and Programme Directors in curriculum review and submissions
- Plan examination timetables and manage the examination process
- Prepare content for student handbooks, FAQs, instructions to students, and maintenance of policy and work documents
- Administer SkillsFuture claims and initiatives by Centre for Professional and Continuing Education (PACE)
- Handle M.Sc programme-related enquiries from students, offices, departments, and other schools
- Assist in Research Integrity matters
- Provide general advising to students with problems
- Work closely with NTU offices, departments, and other schools on postgraduate academic matters
- Timely update and maintenance of all graduate students' data in college/university systems

Requirements
- Diploma holder with at least 3 years' relevant working experience in administration
- Proficient in office IT appliances and Microsoft Office Suite applications
- System and data-savvy
- Meticulous and organized with an eye for detail
- Service-oriented mindset and good interpersonal, communication, and organizational skills
- Ability to engage and collaborate with people at different levels of the organization
- Ability to multi-task and work under pressure with minimum supervision and tight deadlines

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