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Clinical Operations Manager

2 months ago

Singapore CAPITAL S PTE. LTD. Full time
Clinic Operations Executive

The Clinic Operations Executive plays a pivotal role in ensuring the smooth operation of our clinic's administrative and clinical functions. This role requires a highly organized and detail-oriented individual who can effectively manage multiple tasks and responsibilities.

Key Responsibilities:
  • Clinic Operations:
    • Assist in the routine care of patients and ensure their comfort needs are met.
    • Maintain accurate documentation of patients' physical assessments.
    • Implement strict infection control practices and aseptic techniques.
    • Conduct inventory checks on equipment, surgical supplies, and instruments.
    • Exhibit professional behavior to enhance quality service.
    • Maintain a safe and clean environment for patients.
    • Collate laboratory, x-ray results, and reports from specialists.
    • Follow-up instructions from doctors regarding laboratory, x-ray, and other results.
    • Ensure results are ready and inform doctors of any urgent and adverse results.
  • Administrative Affairs Management:
    • Coordinate and manage various administrative affairs to ensure tasks are executed orderly.
    • Arrange the supervisor's schedule, handle information requests, and prepare data reports.
    • Manage company documents, including filing and organizing files.
  • Reception and Client Relationship Management:
    • Welcome clients and provide high-quality reception services.
    • Handle Clinic emails, phone calls, and inquiries.
    • Make appointments and coordinate appointments.
    • Register patients.
    • Maintain client relationships and assist in strengthening communication and contact with clients.
  • Procurement Management:
    • Manage the company's warehouse, including the arrangement of the office environment and cleanliness.
    • Handle the procurement, distribution, and inventory of office supplies and medications.
  • Other Administrative Support Tasks:
    • Complete other administrative management support tasks as assigned by the company.
    • Assist leadership in conducting internal assessments within the department and help solve practical problems.
    • Act as a mentor and educator for existing clinic staff.
    • Develop and organize online consultations, courses, and workshops related to your expertise.
    • Promote these courses within the clinic and to external audiences.
    • Conduct training sessions to ensure continuity of care even when you're not present.
    • Extend support in various administrative tasks within the Clinic.

The role of an Operations Executive involves a range of tasks that require strong organizational, communication, and coordination skills to ensure the efficient operation of the company's overall business affairs.

As a Clinic Operations Executive, you will be responsible for ensuring the smooth operation of our clinic's administrative and clinical functions. If you are a highly organized and detail-oriented individual who can effectively manage multiple tasks and responsibilities, we encourage you to apply for this role.