Regional Business Expansion Manager

4 days ago

Singapore beBeeRegional Full time $90,000 - $120,000

As a Key Regional Account Professional, you will be responsible for fostering partnerships, driving customer retention, and expanding business opportunities across South-East Asia and Oceania regions.

Job Description:

You will represent the Company's Group in engaging with clients to establish strong relationships, drive business continuity, and expansion.

Required Skills and Qualifications:
  • Business Development

- Establish and maintain strong relationships with key customer contacts at the regional level.

- Analyze customers' supply chain needs to identify opportunities for services (air, sea, third-party logistics, and others).

- Develop and implement strategies for business continuity and expansion in collaboration with Regional/Country Sales & Marketing Heads and Executive Sponsors.

  • Account Management

- Engage with decision-makers and influencers at the regional level to strengthen partnerships.

- Oversee multiple Global Key Accounts within the assigned region, ensuring alignment with business objectives.

- Meet and exceed targets, including net sales and volume.

- Lead in-country key account teams to enhance collaboration and efficiency.

- Maintain accurate customer profiles, including air and sea target volumes by trade lane.

- Regularly update CRM systems with account activities and insights.

- Manage contracts, including Master Service Agreements (MSA), Statements of Work (SOW), and Non-Disclosure Agreements (NDA).

- Take ownership of key events, such as client meetings, requests for quotations (RFQs), and business implementations.

- Collaborate with in-country Key Account Managers (KAMs) to develop tailored solutions addressing cost, quality, and value-added services based on customers' evolving needs.

- Address and drive in-country KAMs and resolve major service failures, claims, KPI issues, and accounts receivable (AR) concerns.

- Support profit and loss (P&L) improvement by providing relevant financial data to account management teams.

- Drive innovative solutions, adopting a partner-approach with internal and external stakeholders (customer).

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