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Commercial Analytics Lead

1 week ago

Singapore This is an IT support group Full time

We are looking for an experienced Commercial Analytics Lead to join our team at Mandai Wildlife Group.

This role is responsible for driving data-driven decision-making, optimizing profitability, and improving the guest experience within indoor attractions.

Key ResponsibilitiesBusiness Analysis
  • Analyzing operational and financial data to identify trends, patterns, and areas for improvement
  • Developing and presenting insights to stakeholders to inform business decisions

Main Duties & Responsibilities

Operations Planning and Financial Monitoring
  • Managing project budgets, timelines, and processes to ensure successful execution
  • Developing and implementing strategies to optimize profitability and improve the guest experience
Guest Feedback and Consumer Insights
  • Collaborating with the Group Insights team to gather feedback from guests and analyze their behavior
  • Identifying areas for improvement and providing recommendations to enhance the guest experience