Customer Service and Administrative Support Specialist

6 days ago


Singapore WRITERS' GUILD LEARNING CENTRE PTE. LTD. Full time
Job Opportunity at Writers' Guild Learning Centre PTE. LTD.

We are seeking a highly skilled Customer Service and Administrative Support Specialist to join our team. As a key member of our staff, you will provide exceptional customer service experiences, ensure timely and accurate processing of documentation, and support our teachers, students, and parents.



About the Role
  • This is a full-time position with an estimated salary range of SGD $40,000 - $55,000 per annum, depending on experience.


Responsibilities
  • Provide administrative support to all stakeholders, ensuring seamless communication and resolution of issues.
  • Process and manage documentation accurately and efficiently, meeting deadlines where possible.
  • Deliver outstanding customer service experiences, fostering strong relationships with customers through effective communication and problem-solving skills.
  • Collaborate with the marketing team to promote our services and products.
  • Maintain up-to-date knowledge of company policies and procedures.


Requirements
  • Diploma in a relevant field or equivalent experience.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • Strong Microsoft Office (Excel, PowerPoint) and Google Drive skills.
  • Familiarity with inventory management software.


Working Days and Hours

5 working days, weekdays from 12:30 pm - 9:30 pm and weekends from 8:30 am - 6:30 pm.



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