Customer Support Specialist
4 days ago
AVIATION SAFETY AND TRAINING PTE. LTD. seeks a Customer Support Specialist to join its Customer Services Division. This role is ideal for individuals who thrive in fast-paced customer-facing environments and possess excellent communication skills.
Salary: SGD 4,000 - 5,000 per month
Job Responsibilities
The successful candidate will be responsible for attending to walk-in customers, performing frontline services, and providing exceptional customer experiences. Key responsibilities include:
- Greeting visitors, determining the nature of their visit, and directing them to the proper waiting area.
- Responding to general enquiries and feedback.
- Establishing and maintaining customer rapport.
- Making outbound calls to customers and/or responding to customer emails.
Key Skills and Qualifications
To excel in this role, candidates should possess:
- A Diploma with at least 2 years of relevant experience in customer and/or administrative service.
- Prior working experience in aviation industry/hospitality/customer service experience is highly advantageous.
- High-quality written and verbal communication skills.
- Competent in administrative procedures.
- A team player able to work in a fast-paced environment with minimal supervision.
Benefits
This role offers opportunities for professional growth, teamwork, and competitive compensation. If you are a motivated individual with excellent communication skills, we encourage you to apply.
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