Client Services Manager

4 days ago


Singapur, Singapore Cielo Full time
Job Description

Job Title: Client Services Manager

Job Summary:

We are seeking a highly skilled Client Services Manager to lead our recruitment team and deliver exceptional service to our clients. As a Client Services Manager, you will be responsible for building strong relationships with key client contacts, leading a high-performing team, and driving business growth.

Key Responsibilities:

  • Lead a team of recruiters to deliver high-quality services to clients.
  • Develop and implement recruitment strategies to meet client needs.
  • Build and maintain strong relationships with key client contacts.
  • Provide coaching and guidance to direct reports.
  • Monitor and analyze recruitment metrics to drive business growth.
  • Partner with internal teams to ensure successful client implementations.
  • Develop and implement passive candidate outreach strategies.
  • Manage programs, events, and campaigns to build candidate pipelines.
  • Drive standardization, continuous improvement, and consistency of processes and procedures.

Requirements:

  • At least 3 years of experience coaching peers or managing a team.
  • Prior experience in a results-oriented TA role in talent acquisition or human resources.
  • Experience working in the Technology sector.

What We Offer:

Cielo is a leading recruitment process outsourcing (RPO) provider, and we offer a dynamic and supportive work environment. As a Client Services Manager, you will have the opportunity to work with a talented team, develop your skills, and drive business growth.



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