Client Services Manager
4 days ago
Job Title: Client Services Manager
Job Summary:
We are seeking a highly skilled Client Services Manager to lead our recruitment team and deliver exceptional service to our clients. As a Client Services Manager, you will be responsible for building strong relationships with key client contacts, leading a high-performing team, and driving business growth.
Key Responsibilities:
- Lead a team of recruiters to deliver high-quality services to clients.
- Develop and implement recruitment strategies to meet client needs.
- Build and maintain strong relationships with key client contacts.
- Provide coaching and guidance to direct reports.
- Monitor and analyze recruitment metrics to drive business growth.
- Partner with internal teams to ensure successful client implementations.
- Develop and implement passive candidate outreach strategies.
- Manage programs, events, and campaigns to build candidate pipelines.
- Drive standardization, continuous improvement, and consistency of processes and procedures.
Requirements:
- At least 3 years of experience coaching peers or managing a team.
- Prior experience in a results-oriented TA role in talent acquisition or human resources.
- Experience working in the Technology sector.
What We Offer:
Cielo is a leading recruitment process outsourcing (RPO) provider, and we offer a dynamic and supportive work environment. As a Client Services Manager, you will have the opportunity to work with a talented team, develop your skills, and drive business growth.
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