Call Centre Officer

Roles & ResponsibilitiesJob Details:Working days: Mon - Fri (office hours) Work location: Clarke Quay / Novena (work in office) Salary: UP to $3,300 per month Contract duration: till Dec 2025 (Renewable depending on performance and project) Able to start work immediately or within 1 month notice periodResponsibilities:Conduct outbound calls & site visit...

Roles & ResponsibilitiesResponsibilities: Assist in managing the agents and Call Centre operations Handle complaints and manage service recovery Handle the recruitment, training, and development of the agents Provide administrative support in the Call Centre Cover the Team Managers' duties and shift where necessary Any other ad-hoc tasks that may be...

Roles & ResponsibilitiesResponsibilities: Assist in managing the agents and Call Centre operations Handle complaints and manage service recovery Handle the recruitment, training, and development of the agents Provide administrative support in the Call Centre Cover the Team Managers' duties and shift where necessary Any other ad-hoc tasks that may be...

Roles & ResponsibilitiesAs a Call Centre Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations.Roles and Responsibilities· Attend to customer enquiries, feedback and complaints via phone, email or in-person.· Check and...

Roles & ResponsibilitiesAs a Call Centre Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations.Roles and Responsibilities· Attend to customer enquiries, feedback and complaints via phone, email or in-person.· Check and...

Roles & ResponsibilitiesDuration: 6 months (To Start 3rd March) Salary: $13/ hr Working Hours: 5 days office hours Location: Ubi Job Scope: - Act as the first point of contact for the customers- Make effort to understand both internal and external customer, anticipating customer needs and giving high priority to customer satisfaction- Provide satisfactory...

Key ResponsibilitiesThe Call Centre Representative will be responsible for ensuring the accuracy and integrity of data in our databases and information systems.The key responsibilities of this role include:Inputting, updating, and verifying data;Managing VIP and selected call lists;Assisting in the preparation of outbound call lists for our call...

Roles & ResponsibilitiesJob Description:You will provide quality and personalized one-stop information service for the clinics. This includes handling general enquiries and managing outpatient appointments through phone, email, web chat, as well as other online platformsJob Responsibilities:· Answer high-volume inbound calls and respond to inquiries related...

Roles & Responsibilities Call Centre / Customer Service Exp No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends)Responsibilities Attend to enquiries via hotline or other channel eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM system Achieve / Exceed...

Roles & Responsibilities Call Centre / Customer Service Exp No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends)Responsibilities Attend to enquiries via hotline or other channel eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM system Achieve / Exceed...

Roles & Responsibilities Call Centre / Customer Service Exp No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends)Responsibilities Attend to enquiries via hotline or other channel eg email Handle inbound and outbound calls, and sometimes emails Proper recording of conversation with customer in the CRM system Achieve / Exceed...

Roles & Responsibilities Call Centre / Customer Service Exp No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends)Responsibilities Attend to enquiries via hotline or other channel eg email Handle inbound and outbound calls, and sometimes emails Proper recording of conversation with customer in the CRM system Achieve / Exceed...

Roles & Responsibilities Call Centre / Customer Service Exp No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends)Responsibilities Attend to enquiries via hotline or other channel eg emails Handle inbound and outbound calls, and sometimes emails Proper recording of conversation with customer in the CRM system Achieve / Exceed...

Roles & Responsibilities Call Centre / Customer Service Exp No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends)Responsibilities Attend to enquiries via hotline or other channel eg emails Handle inbound and outbound calls, and sometimes emails Proper recording of conversation with customer in the CRM system Achieve / Exceed...

Roles & ResponsibilitiesShift Timings (Choose 1 Option):Option #1: Weekends ShiftWorking Hours : 5 working days, 1 rest day and 1 off day per week42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)Or otherwise...

Roles & ResponsibilitiesShift Timings (Choose 1 Option):Option #1: Weekends ShiftWorking Hours : 5 working days, 1 rest day and 1 off day per week42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)Or otherwise...

Roles & ResponsibilitiesMNC Company Basic $2500 - $3000 + AWS + Variable Bonus Excellent Welfare and Benefits + Career progression Working location: West Working days: Monday to Friday Working hours: 8.30am – 5.30pmJob Responsibilities:Respond to all incoming calls regarding the customers' issues, especially relating to termination requests and turn...

Roles & ResponsibilitiesResponsibilities:Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To adopt collection best...

Job DescriptionThis is an exciting opportunity for a highly motivated and organized individual to join our team as a Call Centre Officer. The successful candidate will be responsible for handling customer inquiries, resolving complaints and providing excellent customer service. We are looking for someone who is able to multitask, has excellent communication...

Job Responsibilities: Manage general enquiries of inbound calls and online enquiries Handle any other hotline administrative functions Period: 1 year contract (renewable based on performance and headcount needs)Working Hours: Monday to Friday: 8.30am to 6:00pm Salary: Up to $2300 + PB Location: Maxwell Job Requirement: Diploma / NITEC / GCE ‘O' Level...